We're looking for an experienced IT professional to fill a Senior BMC Remedy ITSM Consultant position.
Job Summary
* The ideal candidate will possess in-depth knowledge of configuration, development, and integration for BMC Remedy ITSM and related products.
* This role requires the ability to utilize REST API, web services, and script-based solutions to drive efficient integration and customization.
* Candidates should have strong collaboration skills to work closely with clients to identify business needs and provide tailored solutions that meet their objectives.
* An effective communicator, this consultant will conduct informative workshops for clients and internal teams, fostering collaboration and knowledge-sharing.
* This position also involves analyzing and resolving complex issues related to BMC Remedy ITSM and integrations, ensuring seamless system operation.
* Staying current with the latest industry trends and product updates is crucial for driving continuous improvement and innovation.