Are you a results-driven individual with exceptional leadership skills and experience in information security?
We are seeking a highly skilled Service Delivery Manager to oversee the delivery of our Security services.
As a key member of our team, you will be responsible for creating, defining, supporting, and developing security activities and processes related to our Managed Security Services provided for our customers.
You will also be responsible for implementing and ensuring compliance with these security processes according to various regulations, standards, and best practices.
Key Responsibilities:
* Act as the primary point of contact between customers and our Security team
* Collaborate closely with our SOC Manager, Project Managers, and other teams to ensure seamless service delivery
* Review and improve KPIs to meet customer needs
* Consolidate and communicate periodic reports to customers
* Manage, answer, and transmit security requests and needs within our organization
* Support the implementation of security controls
Requirements:
* At least a Bachelor degree (Master preferred) in IT Security or a related field
* Proven experience (3–5 years) in IT Security, security management, telecom, and Cybersecurity topics
* Knowledge of hardware/software systems, Security infrastructure
* Knowledge of security governance activities (e.g., ISO/IEC 27000, NIST)
* Certifications such as CISSP, CISA, CISM, CRISC, and ITILv3
* Fluency in English
Benefits:
* A professional and stimulating work environment
* Multiple career opportunities within our organization at national and international levels
* Cutting-edge training in new technologies
* A wealth of recognized expertise
* Attractive salary package and many other benefits
As an equal opportunity employer, we value diversity in all forms. We are committed to creating an inclusive environment where every voice counts.