Senior Solution Architect (m/w/d) ServiceNow
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Job Overview
As a Senior Solution Architect (m/w/d), you will guide our clients in ServiceNow implementations and advise them on deployment. You will act as an experienced intermediary between our clients and IT specialists, translating ideas into practical solutions. Your responsibilities include:
1. Analyzing and evaluating complex requirements and deriving solution approaches for ServiceNow implementation.
2. Developing comprehensive concepts for integrating ServiceNow solutions into client processes and IT landscapes, including use cases, reference architectures, demos, and sales arguments.
3. Managing high-complexity ServiceNow projects within digital transformation initiatives.
4. Assessing end-to-end scenarios for ServiceNow deployment, especially in healthcare (Health) and public sector (Public).
5. Collaborating with specialists from other units on topics like Cloud, Security, Monitoring, Billing, and Integration.
6. Preparing pitches and presentations for decision-makers and senior management, including technical briefings and background information.
Candidate Profile
You should have extensive knowledge of ServiceNow, with over 5 years of professional experience from various perspectives such as developer, consultant, project manager, or architect. Additionally, you should possess:
* Experience in designing and implementing complex ServiceNow solutions and architectures, with a good understanding of enterprise architecture approaches.
* Certifications such as ServiceNow Certified System Administrator, Certified Application Developer, Implementation Specialist, and Technical Architect (at least two CIS certifications in areas like ITSM, FSM, CSM, ITOM, ITBM, etc.).
* At least 5 years of hands-on project experience in planning, designing, deploying, and optimizing ServiceNow solutions integrated into existing IT landscapes.
* Strong skills in technical analysis and independent assessment of feasibility, effort, and ROI from a client perspective.
* Experience with interface and integration technologies for cloud service connectivity.
* Excellent communication skills at both technical and decision-making levels, with fluency in German and English (minimum C1 level).
We prioritize applicants with disabilities if equally qualified.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Engineering and Information Technology
* Industry: Telecommunications
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