Job Summary
This role encompasses responsibilities across both Travel Expense Reports & Credit Card Management and the Global Travel Office.
Responsibilities:
* Manage all types of monthly, business, operational and travel expense claims processed.
* Examine Business & Travel Expense Reports for accuracy, completeness and compliance with company policies by using internal and externals resources/tools.
* Verification of all required supporting receipts and documentations attached to the Travel Expense Reports.
* Scan, upload and indexation of Travel Expense Reports into the ERP system.
* Support digitalization project of Travel Expense Reports.
* Support the reconciliation and management of company credit cards.
* Follow up on invoices, payments and refunds.
Global Travel Office Responsibilities:
* Arrange and confirm travel bookings for internal travellers and external guests including flight, hotel, rental car, train.
* Provide travel offers and assist with travel arrangements to ensure cost efficiency and travel policy compliance.
* Manage queries and amend travel change requests.
* Manage Cargolux aircraft bookings/seats for business and vacation purposes.
* Support Cargolux staff with private travel questions and bookings.
* Handle ad-hoc issues related to reservations and crew complaints.
* Communicate by phone and email with internal stakeholders and external suppliers.
* Cover all worldwide ad-hoc requests during the Global Travel Office closing times in Hong Kong and Houston, TX.