Experience: ServiceNow experience 10+ years- deep insights in ServiceNow products and roadmaps (HRSD, ITSM, CSM, ITOM and Platform)- wide technical and process-oriented knowledge of different ServiceNow modules
Duration: 9 months full time
Location Germany Remote
Tasks
Job Description:
Customer is looking for an Architect who can guide internal ServiceNow platform capability architects to strive for a healthy, manageable, and scalable platform architecture according to best practices and by that supporting the service execution for Customer’s business applications operated on ServiceNow
Requirements
Roles and Responsibilities
* architect enterprise-wide solutions, guide organization decisions following best practices and optimize the health of our ServiceNow solution
* support enterprise strategy and plans
* value analysis of AS-IS and TO-BE scenarios
* instance strategies o user experience- support BASF in design and build scalable architecture
* review and challenge technical solution designs of multiple teams/organizations/providers
* guide on technical decisions following best practices (OOTB - out of the box)
* review and challenge processes of Customer regarding ServiceNow best practices
* drive ongoing platform health and upgradability
* Role of the architect has dedicated advisory function to support Customer in architecture decisions
Benefits
Optional Qualifications:
user experience (UI design), procurement service management (PSM) and operational technology service management (OTSM)
Certificates: mandatory: CTA optional: CMA
Supported Languages: English