Job Title
Senior Manager - Arendt Investor Services
About the Job
This role will lead our investor services, ensuring that clients can efficiently manage their business operations.
We are a team of professionals dedicated to providing financial solutions and customer service. Our goal is to bring peace of mind to investors.
Your Responsibilities
* Project Management: Act as a project manager for client onboarding, leading data migration into FIS Investran.
* Pricing Model Design: Design a pricing model for Fund Administration Services department.
* Compliance Clearance: Be in charge of compliance clearance and contracting issues.
* Data Compatibility Analysis: Take care of Investran compatibility analysis with new business opportunities.
* Product Roadmap: Form and defend product roadmap for Fund Accounting and Transfer Agency team.
* Client-Facing Projects: Engage with key existing clients and lead client-facing projects.
* Risk Management: Facilitate risk and issue management where required.
* Platform Improvement: Strive continuous improvements within platforms to ensure consistency of practices.
* User Access Management: Ensure users management access in supported applications is in line with security management policies.
* Training Programs: Ensure training programs in Fund Administration Services department embed Investran usage practices and standards.
Your Profile
* Minimum 10 years of experience in Alternative Fund environment.
* University degree in accounting, finance or equivalent.
* Experience with transformation/change management, global process and control framework implementation and system migrations.
* Proven track record of building and leading high performing teams.
* Initiative taking and excellent organization skills.
* Fluent in English.
* Strong leadership skills with a focus on fostering a collaborative and innovative environment.
* Excellent communication and stakeholder management abilities.
Requirements
To succeed in this role, you will need to have strong leadership skills, excellent communication and stakeholder management abilities, and a proven track record of building and leading high performing teams.