Job Overview
The Yard Area Manager is accountable for overseeing yard operations in collaboration with Dock, Receive and Ship teams to ensure timely processing and mitigate customer experience impact risks.
To achieve this goal, the candidate will partner with site leadership to enhance on-time performance of trucks in and out of yards, safety, and customer experience metrics. Additionally, they will be responsible for streamlining communication between multiple stakeholders to facilitate efficient flow of trucks in the yard, ensuring timely arrival and departure of trucks.
Key Responsibilities:
* Partner with Site leadership to improve On-Time Performance of trucks in and out of yards, Safety and Customer Experience metrics
* Channelize communication between multiple stakeholders to streamline flow of trucks in the yard to ensure on-time arrival and departure of trucks
* Accountable to report yard performance to the local site leadership, identify root causes for structural issues and drive resolution with multiple stakeholders
* Proactively identify and lead process improvement initiatives and implementation of Lean tools
* Work within various time constraints to meet critical business needs; while measuring and identifying activities performed
Requirements:
* A completed Bachelor's Degree from an accredited university or 2+ years Amazon experience
* MS Office experience required, with intermediate proficiency in Excel; Basic proficiency in SQL or Access
* Experience with performance metrics, decision making based on data and leading process improvements
* Knowledge of Lean and Six Sigma methodologies
* Strong inter-personal and relationship-building skills
* Candidates must be flexible to work a variety of hours as business demands, including overnight, weekends and holidays
* Fluency in English is mandatory, and knowledge of additional languages such as French, Polish, German, Italian, and Spanish is desirable