As a Order Management Specialist (m/f/d) at Nova, you take on a key role in ensuring an outstanding experience for our customers. With your strong communication skills and service‑oriented mindset, you coordinate internal stakeholders, support the resolution of technical or procedural questions, and ensure smooth communication throughout the entire customer journey. Ensure accurate entry and processing of business transactions in the ERP system from offer to invoice.
Independently manage and support an assigned customer portfolio across both service and sales functions.
Serve as a reliable point of contact, ensuring smooth communication and high customer satisfaction throughout the entire order process.
very good German skills (written and spoken) required
Confident use of Microsoft Office and general systems/technical understanding
Experience with ERP systems and, ideally, handling Letters of Credit (LC)
Our Benefits
We offer you financial security with a market‑competitive salary that is reviewed annually. In addition, you benefit from numerous perks that complete your overall package.
Every month, you receive €100 tax‑free that you can use flexibly through our benefits platform.
We provide a hybrid work model with flexible hours and the option to work remotely from any EU country for up to 20 days per year.
Your health comes first, with ergonomic workstations, subsidies for computer glasses and participation in the JobRad bike‑leasing program.
Receive up to €110 per month in childcare support for preschool‑aged children.
Experience a warm, family‑like work environment with regular team events that are not only fun, but also strengthen our bond.
Make use of our in‑house learning platform and tailored training programs to support both your professional and personal development.