IT Support Engineer (Onsite, Grosswallstadt, GER/ENG)
Location:
Grosswallstadt, Bavaria, Germany
Type:
Full-time, Onsite
Start Date:
ASAP
Salary:
€50000-€55000 gross per annum + Benefits
Language:
Fluent
German (B2+)
and
English
About the Role
We are looking for a
hands-on IT Support Engineer
to join our team in
Grosswallstadt
. The role is fully onsite and involves 1st/2nd level support within an
industrial IT environment
. The ideal candidate is proactive, service-oriented, and fluent in
German and English
.
Requirements
* 1+ years in IT support
Strong experience with:
* Windows 10/11 OS
* Microsoft Office / Office 365
* PC/Laptop hardware and peripherals (e.g., printers, mobile devices)
Basic knowledge of:
* Active Directory
* Microsoft Exchange
Key Responsibilities
* Resolve faults and incidents in industrial IT (1st and 2nd level support)
* Act as the main IT contact for end users and monitor desktop infrastructure
* Install, configure, and maintain desktop hardware, software, and peripherals
* Provide support for Microsoft Office, O365, and mobile devices
* Basic administration of Active Directory and Exchange
* Monitor and maintain network connectivity (firewalls, switches, VPN, wireless, ISP circuits)
* Implement and support remote access (VPN)
* Track and maintain IT assets
* Train users and provide guidance on systems and software
* Collaborate with internal support teams and escalate issues as needed
* Ensure strong communication with users regarding incidents and outages
* Follow standards and contribute to continuous improvement in industrial IT solutions
If interested, please apply with an up to date CV/Resume