Supporting a Major European Satellite Agency in Germany
Role Overview
Thorn SDS is a specialist Managed Service Provider dedicated to helping technology-driven organisations and professionals succeed in some of the world’s most demanding environments— Space, Defence, and Security .
We deliver technical expertise across mission-critical environments where precision, reliability, and trusted partnerships are essential.
Based within our German entity in the Darmstadt region — at the heart of Europe’s space operations community — this role supports a critical multi-mission IT service for our client.
We are recruiting multiple Level 1 IT Engineers across Computing, Storage, Networking, and Security disciplines to support one of Europe’s leading operational satellite environments. This is an opportunity to work within an international, collaborative environment where technology directly supports global weather forecasting, climate monitoring, and satellite operations.
Available Roles
* Level 1 Computing Engineers
* Level 1 Computing & Storage Engineer
* Level 1 Network Engineers
* Level 1 Security Engineers
One position will also include Service Level Manager responsibilities.
About the Service
The team supports a large-scale operational infrastructure environment including:
* Mission-critical command centre infrastructure supporting Flight Operations
* Computing platforms used for satellite data processing
* Enterprise storage, backup and data distribution services
* Network infrastructure including campus, remote connectivity and perimeter services
* Security monitoring, policy enforcement and operational assurance
* Datacentre facilities including racks, power and cabling infrastructure
The environment combines enterprise IT operations with real-world operational impact in an international space and meteorological setting.
What You’ll Be Doing
Working within an ITIL-aligned service, responsibilities may include:
* Providing user-facing technical support and troubleshooting
* First-line monitoring across compute, storage, network and security systems
* Incident handling, escalation and service request management
* Supporting datacentre walkthroughs and hardware checks
* Cable management and physical infrastructure support
* Monitoring system alerts and coordinating escalations
* Assisting operational teams to maintain service availability
Depending on the role, engineers will develop deeper experience within computing, networking, storage or cyber security domains.
Why Join Thorn SDS?
At Thorn SDS, we place a strong emphasis on building supportive, collaborative teams where people are trusted, respected and encouraged to grow.
Many of our engineers have supported the client environment for years because of the positive working culture, stability of the programme and the opportunity to work alongside talented international colleagues.
You’ll be joining a team that values:
* Professional development and progression
* Knowledge sharing and mentoring
* A friendly, low-ego team culture
* Long-term customer relationships
* Work that genuinely matters
This is a chance to build experience in a unique operational environment while being part of a company that invests in its people.
Who We’re Looking For
We’d love to hear from engineers with experience or interest in areas such as:
* Windows or Linux systems administration
* IT support or service desk operations
* Enterprise networking technologies
* Cyber security operations or monitoring
* Storage, backup or datacentre technologies
* Monitoring and incident management tools
* ITIL or operational service environments
Most importantly, we’re looking for positive, team-oriented people who enjoy solving problems and working in a collaborative international environment.
Benefits
* 20 Statutory Vacation Days, + 10 Additional Vacation Days.
* German Public Holiday Days + Organisation Specific Holidays
* Subsidised Deutsche Bahn Ticket
* Subsidy to Welfare Activities
* Subsidy to Organisation Social Clubs
* Local Thorn Office with Co-working Spaces, Gym, Leisure Activities and Canteen
* Individual Educational Programme Support
* Access to a wide range of Training Material and Programmes
* Flexible and Hybrid Working Options
Interested?
If you have the expertise to support this requirement and are eager to make an impact in a critical role, please apply today!
All applicants must already hold the Right to Work in Germany as sponsorship cannot be provided for this role.
The working language for this mission is English, and all applications / CVs must be submitted in English.