Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Applied Materials is the leader in semiconductor materials engineering solutions used to produce virtually every new chip and advanced display in the world. We are looking for a Software (Technical) Support Engineer to join the team in Dresden, Germany in support of our PDC based inspection tools.
Your key responsibilities as a Software (Technical) Support Engineer:
Software System Troubleshooting - analyze reported problems & validate solutions, provide troubleshooting plans to discover root cause to deliver rapid resolution on systemic issues (Microsoft Server / Network Topology / Applications)
Software Installation & Imaging - Install & configure software & images on Early Learning Shipments (ELS) / New product Introductions (NPI) / First In Fab tools (FIF), document & perform first of kind installs on High Volume Manufacturing tools (HVM), develop & train on Software procedures
Software Test & Validation - Collect & incorporate customer specific test scenarios, construct simulators for testing & troubleshooting, execute test plans to validate software releases (test suit)
Understand, research, and resolve internal and external application and systems issues, investigate in customer's high value problem (HVP), systematic bugs or systematic software failures.
Customer Engagement & Training - Foster customer trust in Applied Materials Software, consult on Factory Automation scenarios (FA), resolve questions on tool operations & settings
2-4 years of professional experience in software testing, test cases, documentation, and network technology is preferred
~ Strong communication skills in English, with German being beneficial as well
~ Onboarding with industry experts from the Applied Materials global team and a local buddy.
Learning and development opportunities through continuous professional training and personal skills development.
A variety of tasks in an innovative and international technology company.
Reasonable salary and benefits including bonus programs, company pension plan, employee stock purchase program
Full time
Relocation Eligible:
In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.