Role Title: VP, Global Sector Product Head Life Science Healthcare, Global Airfreight
Location: Bonn, Germany / Europe
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure we transport our customers' shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. This also includes special transport-related services. As the experts in freight forwarding, we deliver 100% assurance to our customers via a mindset that’s always looking ahead to the next commercial opportunity, predicting the next potential issue, anticipating the next global trend. Because at DHL Global Forwarding, Freight, we’re not simply about freight forwarding. We’re about forward-thinking ways to connect people – and improve their lives.
Job Purpose
The role focuses on driving the development and implementation of a global product strategy for the Life Science and Healthcare sector within DGF and Airfreight. Key responsibilities include collaborating with Global, Regional, and Country Product Heads, as well as stakeholders in Sales and cross-divisional functions, to ensure strategic alignment. The position involves owning market and sector knowledge, leading the product solutions for the sector, and enhancing performance through strategic initiatives that promote business growth and market share expansion. Additionally, the position supports the representation for DGFF on the cross-divisional Life Science and Healthcare Board and acts as the Group’s Pharma Network Project Lead. The role requires strong leadership, communication skills, and a deep understanding of the logistics needs specific to the Life Sciences and Healthcare industry, all while aligning with DHL Group’s corporate objectives and guidelines.
Sector Product Strategy
* Own and implement sector product strategy in alignment with the overall product strategy, objectives, and policies.
* Drive operational plans, measures, and budgets to achieve defined results for the sector.
* Execute and implement the sector strategy and roadmap in relevant geographies.
* Produce, coach, and develop global win plans for the sector community and opportunities.
Product Development
* Identify key trends in the industry and collaborate with stakeholders to develop innovative solutions.
* Establish global sector-specific infrastructure and operations together with regional or country teams.
* Establish commercial and operational guidelines and processes to drive product growth & margins.
* Monitor competitor activities, develop segment strategies and business plans for the sector.
* Provide high-level advice within the sector and regions to counterparts globally.
* Stay updated with sector-specific regulations and standards and communicate any changes or updates to relevant teams.
Sector Growth
* Serve as the senior point of contact for sector-related customers or shipments within the community.
* Lead, organize, and control highly strategic business activities and product initiatives.
* Support business development, account management, and sales activities for the specific sector.
* Drive business development opportunities in collaboration with Sales, including QBR and RFQ activities, for the sector.
* Direct the development of marketing plans, determine research priorities, recommend sales channels, and provide direction for product promotion.
Operational Excellence
* Identify areas for improvement and implement strategies to enhance operational efficiency and effectiveness within the sector.
* Foster a culture of continuous improvement and best practices sharing across the sector and industry management.
* Implement performance metrics and KPIs to monitor and measure operational performance, ensuring alignment with defined goals and objectives.
* Collaborate with cross-functional teams to streamline processes, optimize resources, and enhance overall operational performance.
* Identify and mitigate operational risks within the sector, ensuring compliance with industry regulations and standards.
Product Quality & Compliance
* Develop and implement quality controls and compliance measures to ensure adherence to sector-specific regulations, standards, and guidelines.
* Establish and monitor processes and procedures to ensure product quality and consistency across the sector.
* Conduct regular audits and assessments to identify areas of non-compliance and implement corrective actions.
* Collaborate with internal stakeholders to ensure that sector operations meet all applicable compliance requirements.
* Provide guidance and support to the sector in maintaining a high level of quality and compliance in all operations.
Stakeholder
DGF AFR & Sales organization; DGF IT Project Team; Customers & Suppliers.
Management Responsibility
* Directly manage the global LSH Product team, plus functionally regional LSH leads.
* Develop a comprehensive EBIT growth plan and detailed financial projections for the sector product globally.
* Oversee network capabilities and developments to ensure sector product quality and compliance.
* Collaborate with various teams, including Cross-BU and Corp. Pharma Network Project team.
* Close collaboration with Global Product Quality and Compliance team to form governance.
Knowledge & Skills
* Extensive experience in navigating and excelling within a matrix organization to effectively implement product solutions and strategies.
* Proven history of managing high-level projects at the top management level.
* Demonstrated success in driving sector growth in both revenue and gross profit.
* Strong understanding of logistics infrastructure and service providers.
* A minimum of 8 years of experience in forwarding and/or industry-related companies.
* In-depth expertise in the LSH sector, with a comprehensive understanding of its dynamics and trends.
* Strong project management capabilities, with a proven ability to lead and execute projects successfully.
* Excellent knowledge of key markets and local regulations pertaining to sector commodities.
* Fluent in English, possessing strong communication and language skills.
* Technical Skills: Deep understanding of relevant sector- & industry standards and market trends.
* Communication Skills: Strong written and verbal communication skills.
* Analytical Skills: Ability to analyze information and make data-driven decisions to solve problems, often applying critical thinking.
* Teamwork and Collaboration: Excellent collaborator and mediator to deliver results.
* Adaptability and Flexibility: Adapt to changing circumstances, handle multiple tasks, and work under pressure.
* Time Management and Organization: Ability to prioritize tasks, meet deadlines, and operate in matrix organization.
* Leadership Skills: Ability to motivate and inspire others, delegate tasks, and provide guidance.
Qualification / Experience
Education level: Master´s degree or equivalent work experience
Experience level: more than 8 years
Your Benefits
* Positive work environment: Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees
* Comprehensive Benefits Package: We offer a comprehensive benefits package that includes health insurance, retirement plans, social counseling, 30 days paid vacation, generous corporate discount programs and other employee wellbeing programs.
* Global Exposure: Joining DHL Global Forwarding means being part of a truly global organization, providing you with the opportunity to work with diverse teams and gain exposure to international markets and practices.
* Work-Life Balance: We understand the importance of maintaining a healthy work-life balance, and we strive to provide a flexible work environment.
* Continuous Learning and Development: We invest in our employees' growth by offering training programs, coaching, workshops, and resources to enhance your skills and knowledge.
* Onboarding: Individual onboarding, training on the job, networking, a dedicated certified program.
* Family-friendly: The compatibility of family and work has many facets, such as childcare, care for family members. We have the DHL Kindergarten (5 in total), we offer support via PME family service for finding other day care like other Kidnergarten or Mother day care (Tagesmutter). Additionally, we provide social counseling services to further support our employees.
Interested in this position? Just click on “Apply”! We are looking forward to your application.
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