Responsibilities
We are looking for an experienced Solutions Architect (all genders) who will support the Business Development team in developing new partner integrations, ensuring the high quality of the deliverables, and managing the release process across different TeamViewer products. TeamViewer, a Germany founded company with offices around the world is building up their Business Development.
1. Work directly with Product Management and Business Development team to maintain a Roadmap of development tasks for the integrations/partnerships
2. Gain deep technical knowledge of the 3rd platforms we integrate with (e.g. Microsoft, ServiceNow, Salesforce, Freshworks, Atlassian) and act as the subject matter expert for any technical issues/questions on these topics.
3. Work with internal or external engineering resources to design the technical solution based on the Business and Product Requirements.
4. Manage internal or external development vendors for the implementation of the integration. Ensure the deliverables satisfy the requirements. Manage the whole release process.
5. Project Manage the deliverables of the technical projects. Work with internal support, operational and other stakeholder teams to ensure the smooth operation of a partnership.
6. Work closely and proactively with internal Product teams to submit feature requests, suggest improvements as well as for the resolution of bugs.
7. Be responsible for technical issues post release and act as the escalation point for the Technical Support team.
8. Manage Demo and QA environments, act as the Product Owner for any tool development projects and work on complex partner technical issues.
9. These responsibilities are not limited to these specific duties and are subject to change
Requirements
10. Proven track of several years of experience in software technical roles
11. Bachelor’s degree in computer Science or Software engineering. Masters degree preferable.
12. Experience leading API/SDK integrations with large SaaS platforms, mobile technologies, IoT and AR applications.
13. Experience with software engineering and design architecture for Enterprise applications.
14. Experience in customer-facing roles.
15. Experience in technical project management and proven track record of leading challenging technical initiatives.
16. Passionate about cloud, enterprise applications and emerging categories
17. Ability to travel internationally
What we offer
18. Onsite Onboarding in our HQ office for an optimal start
19. Great compensation and benefits packages including company achievement bonus and company stocks, regular salary reviews
20. Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
21. Public transport friendly offices
22. Option to lease an e-bike
23. Special terms for local gyms
24. Access to Corporate Benefits platform with many discounts
25. Regular Team events and company-wide celebrations
26. Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
27. Hybrid and Flexible work time with up to 60% home office
28. Work From Abroad Program allowing up to 40 days of work outside your contracting country
29. We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!