Job Description
This position is responsible for developing and implementing security solutions to enhance efficiency and competitiveness in a global company. The Process Owner will work closely with various business units to ensure seamless integration of technological advancements and digital transformations into business processes.
* Own and continuously enhance the Information Security Incident Response and Management process, ensuring alignment with regulatory requirements and business objectives.
* Define, document, and improve incident response policies, workflows, and playbooks to standardize and strengthen response activities.
* Provide strategic guidance and operational support to the Cybersecurity Incident Response Team, ensuring adherence to best practices.
* Govern and optimize the use of the ServiceNow Security Incident Response (SIR) module, including the definition of process standards and tool customization.
* Collaborate with internal stakeholders and external partners to ensure seamless process integration and operational efficiency.
Required Skills and Qualifications
* Degree in Computer Science, IT Security, Business Process Management, or a related field.
* At least 5 years of experience in cybersecurity, IT service management, or security operations, with a focus on process ownership and governance.
* In-depth knowledge of incident response frameworks, security operations, and process management, as well as experience in designing, implementing, and optimizing security incident management processes.
* Strong understanding of risk management, industry security standards, and compliance requirements.
* Ability to analyze complex security incidents and drive strategic process improvements.
Benefits
This role offers the opportunity to work in a dynamic environment and contribute to the development of a robust incident response strategy. The successful candidate will have the chance to collaborate with cross-functional teams and make a significant impact on the organization's security posture.
Others
As the Process Owner for Information Security Incident Management, you will be responsible for the governance, coordination, and continuous improvement of the organization's security incident response and management process. Your role is to ensure that the process framework aligns with industry best practices, regulatory requirements, and organizational objectives.