Job Responsibilities
* Build and manage the European roadmap for order-to-delivery systems, tools, workflows and partner integrations.
* Lead cross-functional programs across order management, vehicle allocation, registration, logistics, finance, leasing, payments, documentation, fleet and delivery readiness.
* Translate business and operational requirements into clear process flows, business requirements, user stories and system improvement initiatives.
* Work with IT, Product, Engineering, Data and Operations teams to design, test, launch and improve scalable systems, APIs, automated workflows and reporting capabilities. - Coordinate integrations with banks, leasing companies, registration providers, logistics partners, delivery centers, agency partners, dealers and other external service providers.
* Identify system gaps, manual workarounds, data issues and process bottlenecks across the order-to-delivery journey and drive improvement plans.
* Support rollout, change management, user adoption, testing, training and post-launch stabilization across European markets.
* Define system-related KPIs and success metrics, including data quality, integration reliability, automation level, delivery readiness and manual work reduction.
* Facilitate workshops, working groups, steering updates and decision forums across business, technical and partner teams.
Job Requirements
* Experience in program management, product operations, business systems, digital transformation, delivery operations or a similar cross-functional role.
* Experience in automotive, EV, mobility, leasing, banking, logistics, retail or another complex operational environment.
* Strong understanding of order-to-delivery, order-to-cash, fulfillment, vehicle delivery or customer delivery processes.
* Experience working with CRM, OMS, ERP, billing, leasing, logistics, registration, fleet or partner integration platforms.
* Good understanding of APIs, data flows, system integrations, workflow automation and business process design.
* Ability to translate complex business needs into structured requirements, process maps, user stories and implementation plans.
* Strong analytical skills and ability to use data to identify issues, prioritize improvements and measure business impact.
* Excellent stakeholder management and communication skills across business, technical, HQ, local market and external partner teams.
* Fluent English; additional European languages are an advantage
⭐About Xiaomi EV
Xiaomi EV is a core strategic business of the Xiaomi Group. Xiaomi EV is centered on the “Human × Car × Home” all-scenario ecosystem strategy. We are committed to building technologically advanced, intelligently connected, and high-quality electric vehicles.
⭐Our Track Record Speaks for Itself
* Market Leadership: The Xiaomi SU7 delivery volumes crossed the threshold of 300,000 deliveries within 15 months, and the the high-performance SUV Xiaomi YU7 confirmed over 200,000 pre-orders with deposits within just 3 minutes of its launching.
* Performance Excellence: 2 separate lap records at Nürburgring Nordschleife, SU7 Ultra(sedan segment:(7:04.957) and YU7 GT(SUV segment7:34.931)
⭐Our Global Vision
Xiaomi EV’s overseas business is advancing steadily, with global market deployment scheduled for 2027, starting with Europe.