Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
The role (based in Cologne and / or Frankfurt am Main - Germany) is part of the Senior Leadership Team reporting into the Board of Directors Germany and responsible for translating the business strategy of GP PAI into an actionable country specific product strategy with a strong focus on the German market requirements, taking into account GP’s overall product capabilities. Additionally the role focuses on embedding the German PM team into the global product development structure of GP. As such the role is a key contributor to the financial success of GP PAI by deriving a Go-to-Market strategy for existing and upcoming products as well as to manage the product lifecycle with all relevant stakeholders.
What Part Will You Play?
* Provides leadership and vision to Product Managers across all stages of the product life-cycle, to include innovation and ideation, conceptual analysis, planning, product development and deployment, sales, marketing, product and client support, product sustainment and enhancement, product retirement.
* Leads, establishes and promotes strategic focus and provides high level or in-depth direction of the work, decisions and processes. Sets the staff, product and business strategy across all stages of the product life-cycle. Provides a strong industry and market focus to ensure the company remains current, relevant and leading.
* Identifies key business opportunities, supports the refinement of strategies, and highlights new technologies, partnerships, and start-ups that result in the development and delivery of new products and services. Increases the company's ability to improve current solutions and provide innovative new solutions in a timely manner to drive the success of our clients and their customers. Conducts complex analysis of data, requests, and facts. Solves complex problems through recommendations, which typically deviate from established procedures. Uses individual judgment to make and approve recommendations for actions or changes to established methods. Requires the ability to adapt and establish methods to new situations as business needs change. Requires the ability to anticipate these changes and act accordingly.
* Requests and reviews regular reporting for provisioning to management on product or project status, work requests, process improvements. Establishes the vision and objective of client and strategic product meetings. Presents internal and external initiatives to large groups and / or Executive Management. Communicates with clients to gain consensus and / or compromise on problems involving confidential and sensitive information.
* Directs the team in managing third party supplier relationships with companies that assist in delivering products to clients, to include leading and managing partner management staff, developing and maintaining relationships with supplier executives, negotiating supplier contracts, leading and managing vendor management controls, and optimizing business opportunities with third party supplier partners
* Participates in setting the strategy for and consulting on product pricing, client billing for services and on-going products or features. Presents recommendations to the Product Advisory Committee, the European Product Advisory Committee, the Pricing Committee, Investment Decision Council or other approving bodies. Oversees, creates and promotes strategic direction and focus and provides high level or in-depth direction of the work, decisions and processes necessary to meet corporate and / or segment objectives.
* Analyses, tracks and reports on multiple product profit and loss statements. Plans overall annual budget for multiple product cost center(s) to include employment expense, development, operational and global technology costs, product marketing, research and consulting costs, industry and client travel, and tools and resources needed to maintain high level of client service.
* Leads the management of multiple products, associated tasks and problems. Oversees defined methods and monitors financial / effectiveness measures to quantify contribution to the company's income and expenditure. Establishes communication to ensure projects, research, business cases, reporting, and contracts are completed on schedule and with quality. Monitors overall resource allocation. Sets direction and strategy for capacity and is held accountable.
What Are We Looking For in This Role?
Minimum Qualifications
1. Bachelor's Degree
2. Relevant Experience or Degree in : related field of study from an accredited university is required; however, relevant experience in lieu of a degree may be considered.
3. Typically a minimum of 10 years in related professional experience including a minimum of 5-6 years experience in a managerial position.
Your Profile
The successful candidate must demonstrate high energy, commitment and drive. A true team orientation is a must.
Core Competencies
4. Ability to develop and execute long-term product strategies
5. Understanding of market trends and competitive landscape
6. Capacity to balance short-term objectives with long-term vision
7. Experience leading cross-functional teams
8. Strong mentoring and coaching abilities
9. Ability to foster innovation and creativity
10. Building high-performing product teams
11. Understanding of payment processing technologies
12. Knowledge of credit card acquiring systems
13. Familiarity with industry compliance requirements
14. Ability to translate technical possibilities into business opportunities
Essential Knowledge Areas
15. Deep understanding of credit card acquiring industry
16. Knowledge of payment processing regulations
17. Familiarity with merchant services ecosystem
18. Understanding of competitor landscape
19. Comprehensive knowledge of product development methodologies
20. Understanding of product lifecycle management
21. Experience with go-to-market strategies
22. Knowledge of market research techniques
23. Understanding of business metrics and analytics
24. Knowledge of financial planning and budgeting
25. Experience with operational efficiency improvement
26. Understanding of stakeholder management
Key Skills
27. Roadmap development and execution
28. Market opportunity identification
29. Competitive analysis
30. Resource allocation planning
31. Stakeholder management
32. Cross-functional team leadership
33. Clear communication of vision and strategy
34. Conflict resolution and negotiation
35. Data-driven decision-making capabilities
36. Market trend analysis
37. Performance metrics interpretation
38. Risk assessment and mitigation
Required Abilities
39. Team motivation and engagement
40. Strategic direction setting
41. Change management
42. Talent development and retention
43. Market opportunity identification
44. Revenue growth strategies
45. Cost optimization
46. Resource allocation effectiveness
47. New product ideation
48. Feature prioritization
49. User experience enhancement
50. Technology integration assessment
Expected Behaviors
51. Focus on measurable outcomes
52. Data-driven decision-making
53. Continuous improvement mindset
54. Performance metric tracking
55. Cross-functional partnership development
56. Stakeholder engagement
57. Team empowerment
58. Open communication practices
59. Embracing change and innovation
60. Quick response to market shifts
61. Continuous learning orientation
62. Flexibility in strategic planning
What we offer you
63. Lots of scope for your ideas and initiatives International, dynamic environment
64. Steep learning curve and independent work
65. Flexible working time model & 30 vacation days per year
66. Permanent position with fair remuneration
67. Modern offices in a central location in Cologne or Frankfurt
68. Mobile working (2 days remote / week)
69. Free drinks, fresh fruit & regular team events
70. Collegial working atmosphere at eye level
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