Hello there, people at TELUS Health are happy to greet you
TELUS Health is empowering every person to live their healthiest life. Guided by our vision to create a healthier future, we are leveraging the power of our cutting-edge technology and focusing on the uniqueness of each individual to create the future of health. As a leading global health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
We're hiring a mid-level or senior Platform Engineer (SRE) (m/w/d) for our new Platform Engineering Team, supporting global services. This is a hybrid role with at least 2 days per week in the office (Wednesdays and Fridays), and includes participation in an on-call rotation to support 24/7 global services (with added remuneration).
The total compensation package consists of a base salary plus additional remuneration for on-call duties and further additional remuneration for taking part in incidents.
Your mission in a nutshell:
Keep our systems reliable, scalable, and secure. You'll combine SRE practices with SecOps responsibilities and bring software engineering thinking to infrastructure problems.
How you will spend your time:
* Build and run our multi-account AWS infrastructure using Terraform/Terragrunt, including container platforms (ECS or Kubernetes)
* Maintain CI/CD and GitOps pipelines for containerized services and mobile apps
* Operate the observability stack: logging, monitoring, tracing, and alerting; seniors are expected to have designed and built it from scratch
* Design and evolve our internal developer platform to reduce toil and cognitive load
* Support compliance and governance across GDPR, ISO 27001, and SOC 2 Type II
* Own reliability practices: on-call rotation, incident response, and blameless postmortems
What you should bring to the table:
Experience level
* Mid-level: 3+ years in SRE, DevOps, or platform engineering. You've independently operated infrastructure, CI/CD, and database clusters in production environments with 15+ services
* Senior: 5+ years in SRE, DevOps, or platform engineering. You've independently designed and owned infrastructure, CI/CD, and database clusters in production environments with 15+ services, plus mentored junior engineers
Must-haves
* AWS: strong hands-on experience in multi-account environments
* Programming: Bash/Python/Go
* Linux OS: any major distribution (Amazon Linux, Alpine, Debian, Ubuntu)
* Infrastructure as Code: OpenTofu/Terraform/Terragrunt
* Container orchestration: AWS ECS or Kubernetes
* CI/CD and GitOps: CircleCI/GitHub Actions or equivalent; ArgoCD/FluxCD or equivalent
* Database: operational knowledge of MySQL or PostgreSQL
* Observability: tools covering logging, monitoring, tracing, and alerting
Nice-to-have’s (must-haves for seniors)
* Security tooling: WAF (AWS WAF, Cloudflare, or equivalent) and secrets management (AWS Secrets Manager, HashiCorp Vault, or equivalent)
* Compliance and governance: GDPR/ISO 27001/SOC 2
* AWS networking: VPC, Subnets, VPC Peering/Transit Gateway, VPN. Seniors: designed architectures and resolved complex routing; mid-level: understands the concepts
* SRE principles and incident response. Seniors: led incidents, drove postmortems, improved runbooks; mid-level: participated in on-call
Optional (nice-to-haves for seniors)
* FinOps and AWS cost optimization
* Internal Developer Platform: mid-level contributed to building or maintaining one; seniors independently designed and built one adopted by engineering teams
Interview process
1. Video call with Talent Acquisition: To find out more about your motivation and experience
2. Hiring manager interview: System design interview that focuses on your technical DevOps expertise
3. Security/compliance interview: To discuss your security and compliance knowledge
What we offer:
What we stand for:
Customer First: We passionately put our communities and customers first
Embrace Change: We embrace change and innovate courageously
Grow Together: We grow together through spirited teamwork
A sneak peek into your benefits:
* Additional health insurance coverage for 900 EUR per year
* 30 days of remote work allowance
* Up to 33 days annual vacation allowance (28 base days, + yearly tenure bonus up to 3 days, + 2 days for using the Humanoo app)
* Subsidy for your UrbanSportsClub membership
* 70 EUR monthly cashback to cover daily expenses
* 500 EUR yearly personal learning and development budget
* Self-development days allowance (workshops, conferences, training sessions etc.)
* Team events and company events
* Referral bonus for employees
* Corporate benefits
* Free access to our Humanoo app!
* Employee Assistance Programme (EAP) for mental well-being
Please note: our offices close over the Christmas and New Year period for approximately two weeks. We gift the 24th and 31st December as extra vacation days and any additional non-public holiday days during this time will be taken from your annual leave.
About us
TELUS Health empowers people to live healthier lives and helps organizations create more productive, wellbeing-focused workplaces through global leadership in healthcare technology. Operating in more than 200 countries and territories, we support more than 161 million people at every point of their physical, mental, and financial wellbeing journey.
Our integrated approach connects the entire healthcare ecosystem: comprehensive workforce wellbeing programs, compassionate and personalized preventive care, and the technology infrastructure that healthcare practitioners and payors rely on daily. This creates seamless care pathways delivering regionalized and gender-responsive support, where and when people need it most.
Through our data-driven insights and proprietary research we are reshaping healthcare with earlier intervention and culturally-attuned approaches so individuals and organizations can thrive. Follow us as we advance our mission to become the world’s most trusted wellbeing company: telushealth.com