Senior IT Architect (m/f/d) CRM Solutions
* Vorwerk Services GmbH
* Wuppertal/Düsseldorf
* Work experience
* IT
* Code: 11447
Vorwerk Services GmbH provides IT services for the Vorwerk Group. The Vorwerk Group, which is still a family-owned company, is one of the largest direct sales companies worldwide. Vorwerk´s core business is the production and sale of innovative premium household appliances. The portfolio also consists of commercial cleaning, financing solutions as well as a venture capital company. Today, the globally active Vorwerk Group has around 11,000 employees in over 60 countries.
Your responsibilities:
* Lead the definition of a flexible and future-ready IT architecture (including application, integration, and data architecture) for several CRM, Marketing and Commission engine related solutions in accordance with the given business requirements and the overall target architecture
* Provide expert technical guidance for strategic IT initiatives and high-demand programs
* Support for compliance with security-related standards, policies, and technologies in the context of IT application development
* Discover optimization potential of the IT architecture landscape and drive towards automation
* Ensure solutions meet non-functional requirements such as security, performance, and scalability, while maintaining the expected quality and stability
* Steer external providers and solution architects to ensure IT compliance, delivery of expected quality standards in alignment with our architectural framework.
* Responsible for the validation of technical solutions delivered by service providers before handover to operations
* Support project management in areas such as project structure planning, effort estimation,resource planning, and selection of vendors and partners
* Regular participation in the Enterprise Architecture Chapter
* Consult and upskill Co-Workers in SAP CRM architecture topics
You offer us:
* Successfully completed an advanced academic degree (e.g., Master's) in Computer Science, Information Systems, or related field otherwise equivalent practical experience
* More than 5 years of experience as an IT solution architect in the field of CRM, including Customer Service & Marketing and working in various projects or within service delivery organizations; ideally experience in the areas of Commission engine & Output management
* Proven experience in strategic IT Architecture Development and Governance
* Experience of working in IT product-oriented teams
* Experience in managing external service providers
* Structured way of working and strong analytical skills
* Excellent communication and presentation skills and the ability to convey complex technical information in an understandable manner
* Fluent in business-level English, both written and spoken
* Ideally good German language skills
* Strong team player with experience in lateral leadership and cross-functional collaboration
We offer you:
* Flexible working framework through flexitime, flextime days and 30 days of holiday
* Possibility of mobile working within a defined framework
* Attractive pension plan through several modules as well as the option of a time value account
* Benefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRW
* Internal and external training opportunities
* Extensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapy
* Subsidized snacks and menus
* Discounted job ticket and free parking directly at the workplace
Your contact:
Vorwerk Services GmbH
Mühlenweg 17-37
42270 Wuppertal
https://www.vorwerk-
* Henning Pfeiffer
* Director People & Culture
*
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