We’re seeking a highly analytical and strategic Amazon & Walmart Marketplace Manager to own the P&L and drive revenue growth across our two largest e-commerce channels.
This is a hands-on, high-impact role where you’ll manage everything from advertising strategy and listing optimization to profitability and operational excellence. You’ll be the single point of ownership for channel performance — leading PPC strategy, improving conversions, and ensuring every product launch is a success.
If you thrive in data-driven environments and love turning insights into growth, this role is your chance to build a dominant marketplace presence for a rapidly scaling DTC brand.
What You’ll Do:
1. Own Marketplace Strategy & P&L
* Develop and execute growth strategies for Amazon (US) and Walmart.com.
* Manage budgets, optimize ad spend, and maximize profitability.
* Take full ownership of the channel P&L and key performance metrics.
2. Lead Advanced PPC & Advertising
* Create, manage, and scale campaigns across Sponsored Products, Brands, and Display.
* Implement advanced campaign structures (discovery, validation, scaling funnels).
* Continuously test and refine ad formats, bids, and targeting strategies to hit aggressive ACoS/TACoS goals.
3. Optimize Brand Presence & Content
* Lead Amazon Brand Registry and protect against IP infringement.
* Collaborate with creative teams to design and test data-driven A+ Content and Storefronts.
* Conduct competitive research to ensure listings, pricing, and assets outperform competitors.
4. Maintain Operational Excellence
* Monitor and maintain Account Health across marketplaces.
* Handle compliance, IP, and policy resolution with effective Plans of Action.
* Oversee customer service responses to maintain a 5-star brand reputation.
5. Manage Inventory & Forecasting
* Lead forecasting and replenishment planning for FBA and future WFS (Walmart Fulfillment Services).
* Optimize FBA/FBM/WFS mix to balance shipping speed, cost, and stock health.
6. Report, Analyze, and Improve
* Build and present performance dashboards and KPI reports.
* Translate complex data into actionable insights for ongoing growth.
Who You Are:
* 3–5+ years managing and scaling 7-figure+ Amazon seller accounts.
* Proven track record of profitable growth (balancing ACoS/TACoS).
* Deep expertise in Amazon PPC, bid management, and data analytics.
* Highly proficient in Seller Central, Walmart Seller Center, and tools like Helium 10 or Sellerboard.
* Analytical, proactive, and organized — you don’t wait for instructions; you build the solution.
* Experience with Walmart.com and international Amazon marketplaces (CA/EU) is a strong plus.
What Success Looks Like:
✅ P&L Ownership: You consistently hit or exceed revenue and profitability goals.
✅ Account Health: No unresolved violations; accounts stay “green.”
✅ Operational Control: 95%+ in-stock rate on key SKUs.
✅ Strategic Growth: Documented improvements in CVR, CTR, and ad efficiency.
✅ Customer Excellence: All inquiries resolved within 24 hours; 5-star ratings maintained.
Role Details:
* Location: Remote (must overlap 2–6 p.m. BST / 9 a.m.–1 p.m. EST)
* Contract: 6-month term with potential for extension
* Reports to: Head of E-Commerce