Über uns
GEA ist einer der größten Anbieter für die Lebensmittel- und Getränkeindustrie und eine Vielzahl anderer Prozessindustrien. Rund 17.000 Mitarbeiter in mehr als 50 Ländern tragen maßgeblich zum Erfolg von GEA bei - schließen Sie sich ihnen an!
Aufgaben
* Conduct workshops with multiple stakeholders and define a roadmap based on strategic and operational requirements
* Lead and support implementation of a new Technical Support Organization with remote service tools and global coverage
* Streamline and support optimization of processes across field service, parts supply chain, and technical support
* Lead initiatives to enhance customer satisfaction and address feedback to improve service quality
* Lead projects assigned by Senior Management and promote growth mindset
Profil
* Bachelor’s or master’s degree in engineering, business management, or equivalent; other qualifications with demonstrated experience will be also considered
* Strong ability in strategic thinking and the right mindset to find solutions for complex challenges
* Proven experience in leading complex projects across functions in B2B environment
* Prior experience in service operations or capital goods are beneficial
* Strong interpersonal skills including persuasion and stakeholder relationship-building
* Structured and systematic working approach with excellent communication skills across all organizational levels
* Intercultural experience
* Proficient experience in MSPowerPoint
* Fluent German and English language skills
Wir bieten
* Work in a modern, future-oriented, international company
* High degree of personal responsibility
* Flexible working (partly from home)
* Work in a dynamic and flexible team
* Internal and external training opportunities
* Company pension scheme possible
* Occupational disability insurance (without health check)
* JobRad
* 30 days annual leave
* Company restaurant (subsidized)
* Attractive employee discounts (GEA portal for employees on topics such as travel, accessories, fashion, etc.)