Field Service Representative (m/f/d) Company : Safran Engineering Services Job field : Customer services and support Location : Hamburg, Germany Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 3 years Professional status : Technician Spoken language(s) : German Fluent English Fluent \ 2025-160016 Apply with one click Any questions ? Job Description Mission: Provide on-site Support at airframer final assembly Line in Hamburg on landing gears, wheels, brakes and landing systems. You will represent Safran Landing Systems in front of the customer and deliver a professional corporate image in line with Safran company standards. Role & responsibilities: As a Field Service Engineer, your main task will be to prepare, perform and record interventions on aircraft such as: - Inspection of damages or faults reported by the customer - Rework or replacement of parts and equipment - Embodiment of design changes and specific upgrades - Demonstrate the conformity of our equipment to the customer when applicable You will be part of a team of 10 Field Service Engineers working in a two shifts system and reporting to the local SLS Team Manager. You will ensure an effective communication within the team and with the production sites in France and England. As a side activity, you are responsible of one activity such as the management of the tools, spare parts, quarantine or consumables for the whole Hamburg team. Environnement: The SLS office is located near the customer site, in a dedicated and recently renovated Safran building with all needed convenience (open space, kitchen, meeting room, changing room, shower, parking for bikes and cars,u2026). A workshop is at the disposition of the team for the storage of spares and tools as well as several company cars to drive to the customer site. Job Requirements At least 2 to 3 years' experience as aircraft technician or in a similar position Ability to read and understand drawings, manuals, and other technical documentation Good understanding of mechanical & hydraulic products Customer oriented Strong interpersonal skills and ability to work well in a team environment. Ability to adapt to continuously changing work conditions while ensuring safe work practices Autonomous and reliable Good physical condition and manual dexterity Familiarity with IT tools and digital best practices Driving License But what else? (advantages, specific features, etc.) 2-shifts organization Occasionally on-call support Several short trips in Europe during the training period Company Information Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electrical & Power is one of the world's leaders in aircraft electrical systems. The company is a key player in equipment electrification and in the electric and hybrid propulsion sector. It has over 14,000 employees across 13 different countries. Locate your future workplace Hein-Sass-Weg 3621129 Hamburg Germany Safran is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.