Job Description:
At Sephora, beauty is about feeling seen, valued, and empowered. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day.
As part of the LVMH Group, we continue to break with convention to drive our mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.
We connect customers and beauty brands within the world's most passionate beauty community. We offer a unique and diverse range of products: fragrances, makeup, hair care, skincare...
Mission Objectives:
* Customer satisfaction & feedback
* Staff productivity & engagement
* Stock availability & replenishment efficiency
* Compliance with operational routines
* Turnover vs. targets
* Development of the category
* Control of retail key figures such as MS, IPT, AVB, CR, number of services
* Inventory on schedule
* Sickness quote & employee turnover
Key Responsibilities:
* Short services in all departments
* Support for beauty classes
* Ensuring product presentation in accordance with visual merchandising specifications
* Assortment and merchandise maintenance
* Ensuring that the sales floor is fully stocked and preparing products for sale
* Cleaning the furniture and products on the sales floor
* Warehousing & stocking of goods in the warehouse and on the sales floor
* Support with the conversion/construction of merchandising updates
* Carrying out inventories
* Operating cash register
* Additional tasks related to the daily business
KPIs:
* Conversion Rate
* Items per basket
* Average basket
* Customer feedback/satisfaction
* Number of services
Requirements:
* Excellent communication skills and good knowledge of the beauty industry and trends
* Experience in the beauty, cosmetics, retail, fashion or gastronomy sector
* Personal Skills include being communicative, reliable, organized, team spirited, open, motivating and friendly mannered
Benefits:
Working with a leading brand in the beauty industry, you will have the opportunity to develop your skills and experience in a dynamic and supportive environment.
Our company values its employees and provides opportunities for professional growth and development.
We also offer a competitive salary and benefits package, including paid time off and holidays.
Other Information:
Personal skills are highly valued in this role, and you should be able to work well in a team and communicate effectively with colleagues and customers.
As an added bonus, you will have the opportunity to learn from experienced professionals in the field and stay up-to-date with the latest trends and developments in the beauty industry.