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German speaking customer success specialist

Halle
Cross Border Talents
Inserat online seit: 17 März
Beschreibung

Sofia, Bulgaria | Remote / Hybrid | Non-Sales Role Monday – Friday | 09:00 – 18:00 Relocation Support for Work Permitted Candidates How to Apply Send your CV to can.dinler@cbtalents.org or Use Application Form Join a fast-growing global technology company helping businesses successfully adopt digital tools and solutions. We are looking for a German-speaking Customer Success Specialist to guide customers through onboarding and ensure they gain maximum value from the platform. This role focuses on customer onboarding, product demonstrations, and driving adoption — not sales. If you enjoy working with customers, presenting solutions, and helping companies successfully implement digital tools, this opportunity offers strong professional growth in an international environment. What You'll Do Conduct customer onboarding sessions and product orientation Deliver demos and presentations using prepared materials Help customers implement the solution over a 5–10 week adoption period Tailor the platform setup to customer needs Monitor customer adoption and engagement rates Share best practices to ensure successful product usage Collaborate with internal teams to improve customer experience What We're Looking For C1/C2 German (mandatory) English B2 or higher Comfortable presenting and speaking on camera Strong communication and customer engagement skills Technically confident with digital tools and platforms Ability to guide customers through structured onboarding processes Salary & Bonus Base Salary: €1,687.26/month (×12) Quarterly Bonus: €728.59 Estimated total compensation: €1,687 – €1,930 monthly equivalent depending on bonus Benefits 20 days annual leave Birthday day off Volunteering day Sports card Health & dental insurance €50 net monthly food allowance LinkedIn Learning subscription Relocation Support (Sofia) Up to €250 travel reimbursement after 6 months 10 nights hotel accommodation in Sofia city center (breakfast included) Salary advance support Apply now and help businesses successfully adopt innovative digital solutions

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