This position is currently filled. However, we plan to hire more people in this area later this year. Check back later or send us a speculative application.Customer Success B2B SaaS Packaging ProcurementLocationTypeFull-time, part-time possibleExperienceMid-Level / SeniorYour RoleYou're the central interface between customers, sales, product management, and IT. Our procurement software transforms packaging purchasing – and you ensure our customers get maximum value from the platform.Your ResponsibilitiesCustomer Management & Project Control – Guide customers through their entire lifecycle, from implementation to ongoing operationsOnboarding & Implementation – Systematically introduce new customers to the softwareProject Planning & Execution – Organize and manage purchasing and optimization projects in packagingNegotiation & Procurement Expertise – Support strategic goals for procurement projects, conduct independent negotiationsCross-functional Collaboration – Work closely with sales, product, and ITSales Support – Help win customers with expertise and product demosWhat You BringMust-have:Technical understanding of packaging, ideally flexible packagingKnowledge of tender processes in the packaging sectorStrong communication and customer orientationDigital competence – confidently guide customers through software solutionsProcurement experience and understanding of purchasing goalsNegotiation strength with clear presence and reliabilityNice-to-have:Experience in the packaging industryB2B SaaS experienceWhat We OfferHybrid Work – Office in Leipzig, roughly once a week on-site, EU workation possibleFlexible Hours – Self-responsibility over time-trackingInternal Coaching – Communication, self-organization, packaging expertiseTeam Offsites – 2-3x per yearEstablished Startup – Meaningful product, interesting customers, pragmatic cultureSounds interesting?Send us your CV and a few sentences about yourself. No formal cover letter needed. #J-18808-Ljbffr