When Complexity Meets Craft, A New Chapter in IT Mastery Begins
There are jobs that simply pay the bills.
And then there are roles that define careers.
This is the latter, a technical challenge wrapped in narrative purpose, where your fingerprints will shape the future of a sprawling IT ecosystem. You're not just supporting infrastructure. You're building the spine of operational excellence. You're not reacting. You're anticipating.
This is your moment to own it.
Your Mission
Step into a high-functioning IT environment spanning 60+ distributed locations. Take the reins of a complex, multi-layered infrastructure where Windows and Linux systems co-exist, and seamless operations are the gold standard.
In this role, you won't just do support.
You'll engineer reliability.
You'll diagnose deeply.
You'll design preventatively.
And when systems strain under pressure, you'll be the quiet storm who restores order.
What You’ll Be Working On
* Administering and supporting client-server environments (Windows/Linux)
* Analysing logs and root causes, identifying and eliminating system bottlenecks
* Scripting automations and refining infrastructure using PowerShell
* Managing network components including TCP/IP, DNS, DHCP, VLAN, VPN, Firewalls, and Wi-Fi
* Supporting and maintaining Active Directory, group policies, and authentication services
* Planning and executing system rollouts and client installations
* Documenting technical procedures and collaborating across teams
Who You Are
* A proven support engineer who treats every technical issue like a mystery waiting to be cracked
* Adept with PowerShell, Windows Server (2016–2022), and Linux environments
* Fluent in networking fundamentals and cybersecurity best practices
* A communicator who understands the human side of technology
* Organised, dependable, and unflinchingly calm in high-pressure scenarios
* Fluent in German, and comfortable navigating technical conversations in the language
Why This Role is Different
This is not a helpdesk.
This is not a ticket-farming role.
This is your canvas.
You’ll join a lean, expert team where collaboration, ownership, and deep technical curiosity are the norm. You’ll get to work autonomously, but never alone. You'll have the space to evolve and the runway to master.
If you believe IT isn’t just about systems and firewalls, but about people, performance, and precision, then this is your place.
Ready to Blow Your Own Mind?
Apply via our Careers Page or email your CV directly to:
📧 lee-roy@protodigy.com
The future of IT isn’t waiting. It’s here. Step into it.
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