Unlock a lucrative career as a Technical Expert in Data Center Operations.
We are seeking an experienced professional to join our team, leveraging their technical expertise to drive business growth and client satisfaction. As the face of our technical prowess, you will be responsible for delivering compelling product demonstrations and presentations that effectively communicate the value proposition of our data center services.
1. Data Center Operations:
o Leverage your technical knowledge to act as a trusted advisor for clients, guiding them through infrastructure decisions and providing expert consultation on data center best practices.
o Identify opportunities for up-selling and cross-selling within existing client accounts based on their technical needs and future growth plans.
o Conduct product demonstrations and presentations for prospective customers, showcasing the benefits and features of our data center services.
o BUILD STRONG RELATIONSHIPS WITH CLIENTS
o Collaborate with cross-functional teams to develop strategies for new business acquisition and service expansion.
o Assist in creating proposals and technical documentation for client solutions.
o Provide post-sales technical support, ensuring customer satisfaction and successful implementation of services.
We offer a performance-based compensation structure, opportunities for professional development, a supportive team environment, and access to industry-leading training resources.
Requirements
* Experience:
o An associate's degree in a technical field or equivalent work experience, preferably a bachelor's degree.
o A minimum of 3-5 years of hands-on experience as a Data Center Technician, Field Engineer, or similar role.
o Proven experience in a sales or customer-facing role, preferably within the technology industry.
o Experience with hardware from major vendors.
* Relevant Skills:
o Strong knowledge of data center best practices, including cabling standards, racking, and power distribution.
o Proficiency in diagnosing and troubleshooting server hardware, networking equipment, and related components.
o Familiarity with network topologies, protocols, and concepts.
o Demonstrated ability to build rapport and establish trust with clients.
o Relevant certifications are highly desirable.
o A passion for technology and desire to stay current with industry trends.
o Bilingualism is an added advantage.