Senior Localisation Program Manager
📍 Berlin-based (on-site)
Help shape how SumUp speaks to the world!
At SumUp, we believe small merchants are the heartbeat of the global economy. That's why we build simple, affordable, and intuitive tools that help them start, run, and grow their businesses. Today, over 4 million businesses in more than 30 countries use SumUp — and we're just getting started.
As our Senior Localisation Program Manager, you'll build and scale our localisation strategy to make SumUp's voice resonate across languages and markets. You'll connect teams across Brand, Marketing, and Product to deliver consistent, high-quality content worldwide — while driving innovation through automation, AI, and smarter workflows that power our global growth.
What you'll be doing
* Lead localisation strategy and planning – develop and execute localisation roadmaps to adapt SumUp's content for global markets, supporting marketing and brand initiatives in a fast-paced, ever-evolving environment.
* Streamline operations and alignment – act as the key connector across teams (Brand, Marketing, Content, Design, and Product) to ensure consistency, quality, and timely delivery of multi-market campaigns and assets.
* Drive innovation through automation and AI – consolidate ongoing automation initiatives into a cohesive strategy, fostering collaboration across team members and improving efficiency, speed, and scalability.
* Champion collaboration and motivation – embody a servant-leadership approach to inspire peers, encourage ownership, and build bridges between teams working on diverse automation and localisation projects.
* Own program management and continuous improvement – oversee localisation programs, reporting on progress and impact, identifying new tools, and implementing self-serve and hybrid AI-first models to optimise global content production for quality.
Who you are
* You're a strategic and hands-on localization leader with experience driving end-to-end localization and global content strategies in fast-paced, dynamic environments — ideally within startups or scaleups.
* You thrive in change, demonstrating flexibility and resilience while adapting priorities and leading through ambiguity.
* You bring strong globalization expertise, understanding internationalization principles and demonstrating deep cultural and linguistic awareness to ensure authentic, high-impact content across markets.
* You have a proven track record in localization strategy, program, and project management, able to connect multiple stakeholders and teams to deliver consistent results at scale.
* You're proficient with translation management systems (TMS) and familiar with tools and processes that streamline workflows and enhance collaboration.
* You're curious and forward-thinking, leveraging automation and AI to evolve localization models, optimize efficiency, and accelerate go-to-market delivery.
* You lead through influence — a servant leader who empowers peers, builds bridges across teams, and motivates others to do their best work.
* You combine strategic vision with operational excellence, bringing together your marketing and content background to ensure every localized asset reflects SumUp's global brand identity.
Why SumUp
🌎 Opportunity to work with SumUppers globally on large-scale fintech products used by millions of businesses worldwide, from our Berlin office. This involves an office-first setup
🌈 Commitment to Diversity and Inclusion : be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced
🚀 Enrolment onto our VSOP program : you will own a stake in SumUp's future success
📚 A dedicated annual L&D budget of €2000 for attending conferences and/or advancing your career through further education
💶 A corporate pension scheme where we match up to 20% of your contributions
🏖️ Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days
🚵🏾♂️ Numerous other benefits such as Urban Sports Club subsidy, Kita placement assistance, subsidised office lunches
🌴 Break4me: 1-month sabbatical after 3 years of service
🔗 Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team
Job Application Tip
We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.