Hotel Manager – Hotel Quality Audit Focus (Germany)
Independent Contractor
Position Overview
Although the title of this role is Hotel Manager, this is not an operational hotel management position. We are seeking a Hotel Manager with proven experience in hotel service quality audits and evaluations.
This role focuses on conducting independent hotel quality and service audits for multiple hotel chains across Germany, evaluating overall guest experience and service standards within hotel facilities. The ideal candidate has a strong operational background in hospitality and a solid understanding of quality assurance, brand standards, and service excellence.
This is a part-time, independent contractor role, ideal for experienced hospitality professionals looking for flexible, assignment-based work.
Key Responsibilities
* Conduct on-site hotel quality and service audits at assigned hotel locations.
* Evaluate overall guest experience and service delivery, including:
* Front Office and guest journey
* Housekeeping standards
* Public areas and general hotel facilities
* Food & Beverage service quality
* Staff professionalism and service consistency
* Assess compliance with brand standards, operational procedures, and service protocols.
* Document findings objectively and submit detailed audit reports within established timelines.
* Travel to assigned locations and perform audits independently.
* Maintain strict confidentiality and impartiality during all evaluations.
Work Structure & Volume
* Contract Type: Independent Contractor
* Audit Volume: Approximately 4 audits per week
* Audit Format: One-night evaluations (approximately 8-hour audits)
* Territory:
* Primary coverage: Germany
* Potential opportunity to conduct audits across EMEA
Auditors typically travel at the beginning of the week, complete multiple audits during the week, and return home at the end of the week. A minimum availability of 2 weeks per month is preferred.
Compensation & Expenses
* Compensation: EUR 200 per audit (8-hour audit)
* Training Rate: EUR 100 per training day (if applicable)
* Travel Expenses: All approved travel-related expenses are fully reimbursed, subject to submission of detailed invoices
Qualifications & Requirements
* Proven experience as a Hotel Manager or senior hotel operations professional.
* Strong background in hotel service quality, guest experience, and operational standards.
* Previous experience conducting hotel audits, inspections, or quality assessments is highly preferred.
* Fluent German is required (audits and reports must be completed in German).
* English proficiency preferred for internal communication.
* Valid driver’s license and passport required for domestic and potential EMEA travel.
* Ability to work independently with a flexible, travel-based schedule.
* No equipment required; business casual attire is expected.