What you´ll do
* support and technically steer defined regional Customers / Regions within SBU APP- AE / Flexible Packaging & Paper Converting
* customer training / consultations to customers mainly in Europe
* implement new products & processes at customers mainly in Europe (technical service) and conduct thorough product testing and evaluations, ensuring that solutions meet quality standards and client specifications
* create and maintain detailed technical documentation, including manuals and guidelines for product installation and usage
* provide technical help to clients, addressing and resolving issues related to product implementation, functionality, or performance
* provide expert training programs to our sales and distribution partners and to ensure new products and applications are selected and used whenever appropriate
What makes you a good fit
* Graduate Engineer, experienced assistant Chemist
* 5 years of experience in technical customer service, product development or similar responsibilities
* Good networking and communication skills combined with business acumen and understanding for customers needs
* Willingness to travel (approx. 60 days)
* Fluent in German and English
Some perks of joining Henkel
* Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
* Diverse national and international growth opportunities
* Globally wellbeing standards with health and preventive care programs
* Gender-neutral parental leave for a minimum of 8 weeks
* Employee Share Plan with voluntary investment and Henkel matching shares
* Company Pension Plan 100% financed by Henkel
* MEGA Preventive Health Insurance
* CareFlex Supplementary Care Insurance
* Mobility offer: My Henkel Bike and Jobticket
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, generations and disabilities. If there are any specific accommodations or adjustments you require for the interview process or your on-site appointment, please inform us, and we'll do our best to accommodate your requests.