Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1, employees and 38 offices in more than 25 countries.
Office Manager: Düsseldorf, Frankfurt & Zurich (Maternity Cover - 15 months FTC)
Ebury Düsseldorf Office: Office based
Position
In this role, you will provide a focal point for our front-of-house and office operations, ensuring a world-class office experience for our people and guests. You will deliver outstanding assistance to Ebury employees and visitors daily.
Responsibilities
1. Office management Deliver a first-class workplace experience for our employees, both office- and home-based workers, and for guests of our offices Managing the primary inbound communication channels and correspondence, including phone calls, mailboxes and physical packages Assist in the planned and ad hoc maintenance and upkeep of the premises and equipment, including the required safety checks, liaising with contractors as required Assist in the effective running of facilities contract services, including: building maintenance, purchasing, post room, security, cleaning, waste management, stationery, plants, coffee machine, pest control, environmental and building consultancy services General office management duties including meeting room management and conference call facilitation, administration tasks like invoices, supplies and stock management of office supplies, business card administration, company merchandise, monthly office social events, summer/Xmas parties, and engagement activities,courier bookings, etc Support ad hoc HR task Moves and project coordination Opening/Closing offices Manage the landlord relationship Support with Marketing events and engagement activities
2. Health & Safety Assist in the duty of care, health and safety programs with comprehensive policies and practices for the office- and home-based workers Assist with all relevant Health & Safety staff training as necessary
3. Travel Assist with ad-hoc travel booking requirements for ExCo members, where required
Skills, experience & knowledge
4. Demonstrable experience in office administration and/or receptionist in a corporate environment, including meeting services, events and purchasing
5. Facility, health and safety experience. IOSH certification is not required, but is desired
6. Hospitality experience is a plus
7. Excellent interpersonal skills with proven ability to work collaboratively. Able to find pragmatic solutions and adapt to changing situations
8. Strong oral and written English skills
9. Excellent organisational and time management skills
10. Friendly individual able to take initiative
11. Good at multitasking with the ability to remain calm and focused under pressure, but good at time management, setting priorities
12. Able to work in a fast-paced environment and meet deadlines when needed