Our client, a leading global IT service provider,is recruiting for an IT Support Engineer (Chinese Speaker) to join their business in Germany.
Position Title:
IT Support Engineer (Chinese Speaker)
Position Type:
Employment
Start Date:
ASAP
Location:
Weilheim, Germany (onsite)
Contact:
Zuni Gonzalez | +49 (0) 89 23 88 98 456
Responsibility:
* Provide full workplace technology support in Chinese, English.
* Provide video, audio technology support.
* Maintain all the infrastructure environment, including meeting room, server room, application system, IT platform etc.
* Inspect server room, meeting room regularly.
* Monitor IT platform and network quality System, platform, and network troubleshooting, tracking and detection, and assistance in testing and repairing.
* Participate in the analysis and deployment of IT platform and system Implementing IT project, including infrastructure environment upgrade, IT platform and system go live.
Requirements:
* 2– 4 years of experience in Desktop Support or System Administration.
* Hands-on experience with video conferencing hardware and software (Zoom Rooms, Microsoft Teams).
* Experience managing physical server rooms, including rack mounting, cable management, and environmental monitoring.
* Solid understanding of networking fundamentals (TCP/IP, DHCP, DNS, VPNs, and Wi-Fi troubleshooting).
* Familiar with Windows/Mac OS, Office 365 administration, and cloud-based IT service management (ITSM) tools.
* Experience assisting in IT "Go-Live" events, hardware refreshes, and office-wide system upgrades.
* Relevant certifications such as CompTIA A+ / Network+, CCNA, or Microsoft 365 Certified are desirable
* Fluent in English and Chinese