Job Overview
We are seeking a seasoned expert to lead our security operations.
* As part of this role, you will provide top-notch support to our ICT customers by participating in 3rd level support for problem management and request fulfillment.
* You will be responsible for managing and supporting our Security and network infrastructure core components (Fortinet, Palo Alto, Checkpoint, F5, Juniper…).
* The ideal candidate will have experience deploying and supporting Security datacenter infrastructure solutions.
* Your expertise will also include ensuring optimized utilization of our infrastructure resources.
* You will contribute to creating and improving procedures, facilitating communication and supporting the problem resolution process.
Key Responsibilities
* Support ICT customers with professional and efficient service.
* Manage and support Security and network infrastructure core components.
* Deploy and support Security datacenter infrastructure solutions.
* Optimize infrastructure resource utilization.
* Develop and improve procedures for effective problem resolution.
Requirements
* Bachelor's degree in Computer Science or related field.
* Minimum 5 years of experience in IT, preferably in a leadership role.
* Proven track record of managing and supporting complex IT infrastructure.
* Excellent communication and problem-solving skills.
* Ability to work effectively in a team environment.
Benefits
* Competitive salary and benefits package.
* Ongoing training and professional development opportunities.
* Collaborative and dynamic work environment.
About Us
We are a forward-thinking organization dedicated to delivering innovative solutions. We pride ourselves on fostering a culture of collaboration, creativity, and excellence.