Soho Home Berlin Launching within Soho House Berlin, Soho Home is a modern homewares brand designed for relaxed, sociable living. With more than 25 years of design heritage, our ranges are created to mirror the look and feel of our Soho Houses around the world. Soho Home is an interiors collection from Soho House that includes furniture, lighting, tableware, and accessories created for, and inspired by the Houses. The Role We are looking to recruit an enthusiastic, organised, sales driven Full Time Supervisor to assist in leading the team at our flagship Soho Home store & members space. The Supervisor will be responsible for assisting the General Manager in the day to day running of the space, managing all aspects in their absence and delivering a seamless, ‘second to none’ customer service experience. Key Accountabilities… Supporting the Manager and Assistant Manager by leading the team in their absence. Lead morning briefs and empowering and driving the team to achieve sales Responsibility for daily cash up and closure of the store in the absence of the Management team Leading by example in demonstrating outstanding customer service and impeccable product knowledge on the Soho Home products as well as being an expert in Soho Houses interior design and style Working alongside the management team to drive sales and KPI’s, accurately reporting data back to relevant teams. Ensuring daily replenishment is up to date and in line with visual standards. Delegating tasks to ensure the successful running of the day to day store operations and ensuring the customer is always number one priority Support monthly stock counts alongside the team Requirements / Qualifications Proactive & can-do attitude. Previous Retail Supervisor/Senior Sales experience Good understanding of sales cycle in design/interiors market Ability to think on their feet to quickly resolve queries and issues. Excellent communication skills at all levels. Accountability and responsible approach. Warm and friendly manner. Confident working within a team and also individually. Leads by example. Fluent in German and English both written and verbal Benefits 2 paid 'Volunteer Days' per calendar year (to support charitable causes) Soho Friends Membership Monthly movie screenings in the in-house cinema with current movies Monthly workout opportunities 50% discount on our Cowshed products Discounts with external providers (corporate benefits) We would like to point out that we will store and process your data within the scope of the application process in accordance with the provisions of the Federal Data Protection Act.