Missions Gather and analyse business requirements across multiple stakeholders Define and document functional specifications and workflows (as-is / to-be) Identify gaps and drive process improvements and system enhancements Collaborate with IT teams to design and implement functional solutions Manage and coordinate testing activities (functional testing, UAT, defect tracking) Enhance reporting capabilities and support data governance initiatives Ensure alignment with operational, reporting and governance requirements Contribute to continuous improvement and product roadmap evolution Support end users through documentation, training and knowledge transfer Profile Proven experience as a Business Analyst, IT Business Analyst or Functional Consultant Strong expertise in requirements gathering, functional design and process/workflow analysis Experience with end-to-end system implementation or application lifecycle management Solid knowledge of testing methodologies (functional testing, UAT, defect management) Good understanding of data concepts (reporting, data governance, data quality, BI) Ability to work with multiple stakeholders in a complex, cross-functional environment Strong analytical, problem-solving and communication skills Experience with tools such as JIRA, Confluence or similar is a plus Familiarity with Agile/Scrum methodologies is an advantage Fluent in English (mandatory) Our offer Working in a Great Place to Work based in Luxembourg Attractive salary and pretty cool benefits (meal vouchers, mobile subscription...) Develop your skills and ideas over a coffee, a beer or a pizza during our Neo'vations Evolve within a strong company culture, you'll join us for the opportunity and you'll stay because we're super cool (well according to 98% of our employees NEOFACTO Annual Survey 2024) Between afterworks, innovative workshops and ski weekends, there's never a dull moment when you're part of the Neo'Squad Recruitment process: The pre-qualification interview with our Recruitment Manager Technical tests Receipt of our salary proposal / exclusivity agreement 2nd interview with our Business Manager Proposal of your application to the client Interview at the client's premises, which can be conducted either by video or in person Created in 2000, NEOFACTO is a major player that supports companies in their digitalization. Navigating between the creativity of startups and the experience of large groups, NEOFACTO has the ability to position itself and adapt to all projects. Guided by our passion for innovation, we support our customers with the goal of pioneering the new technologies and commercial models of tomorrow. Are we a dynamic and innovative team? Yes! And above all, a team that is united and driven by a very strong corporate culture. We share and cultivate common values to build together the NEOFACTO of tomorrow! You will join us for an opportunity and stay for the people around you.