NIGHT AUDIT - FRONT OFFICE (m/f/d)
Heidelberg Marriott Hotel
Begin. Belong. Become.
Be empowered.
1. Begin: targeted onboarding program & “Be our Guest” program
2. Belong: A great team from different nations, flat hierarchies with fast decision-making processes & regular feedback
3. Become: Large selection of internal & external training courses, individual development plans, very good promotion prospects, transfer opportunities to our sister hotels
4. Be balanced: Permanent employment contract, consideration of your roster requests and predictable working hours as well as overtime compensation
5. Be connected: Numerous employee events & team building events for the “we-feeling”
6. Be honored: Upsell program, Christmas and vacation bonuses, appreciation bonuses, employee referral program & capital-forming benefits, discounted employee accommodation and F&B discount in over 8,000 Marriott hotels worldwide
7. Be well: various wellbeing & (mental) health offers, healthy & delicious food in our canteen, cooperation with the fitness provider “Pfitzenmeier”, numerous opportunities for social commitment
Be you.
As a Night Audit (m/f/d) you are indispensable for an unforgettable guest experience. The first impression counts & the first impression is you! Become part of our front office team and, together with your team, create moments that remain unforgettable for our guests.
Your most important tasks include:
8. Check-in and check-out of our international guests.
9. You are the contact person for our guests and advise them on all concerns.
10. Together with your team, you will contribute to achieving department goals through upsells and enrollments.
11. You always keep a cool head and support complaint management.
12. Support in the training and further education of employees and trainees in the front office.
Be able.
13. Completed training in hotel management or relevant professional experience in the front office.
14. Very good knowledge of German and English.
15. Good knowledge of MS Office applications, knowledge of Opera is a plus.
16. You are a team player and your heart beats for the hotel industry.
Be connected.
Then we look forward to getting to know you! If you have any questions, our contact person Sonia Oliveira will be happy to help you via email:
Be inspired.
Our hotel on Instagram: @heidelbergmarriott
Marriott Career on Instagram: @marriottkarriere
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people at the heart. We are committed to non-discrimination on any protected basis, such as: B. disability, origin, religion, sexual orientation or any other basis covered by applicable law.