The DACH region, consisting of Germany, Austria and Switzerland, is one of the fastest growing economies in Europe and therefore a strategic region for HCLTech. Our regional headquarters are in Eschborn, Germany, with additional offices and delivery centers in Berlin, Gifhorn, Leipzig, Munich, Osnabrück, Walldorf and Actian Germany GmbH. Our Innovation Lab is also located in Eschborn. As a provider for Austrian and Swiss companies, we have offices in Vienna as well as in Basel, Geneva, Versoix, Zug and Zurich in Switzerland.
HCLTech currently has over 2200 local employees working on various customer projects in the DACH region. 85% of them are German-speaking, 30% are women. The local workforce is supported by more than 10,000 consultants worldwide.
HCLTech has made sustained investments in the German market through acquisitions, including Geometrics and Hönigsberg & Düvel (H&D), gbs-IT and Confinale in Switzerland. The local technical staff has been significantly increased and expertise and presence in the manufacturing and automotive industries expanded. A strong local management team has helped build business relationships with the largest and best-known German branded companies in various sectors.
As one of the leading IT companies in the region, HCLTech provides best-in-class services to drive client progress in various industries such as banking and insurance, manufacturing, automotive, life sciences, transportation, and energy and utilities. Areas of focus include the next-generation digital workplace, hybrid cloud transformation and management, technical services, cybersecurity, application optimization, and digital business transformation.
Roles & Responsibilities:
* Responsibilities :-Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer s end users Route problems to interna...