Job Summary:
We are seeking a skilled Service Coordinator to join our team in Luxembourg City. The ideal candidate will have a proven track record in coordinating customer inquiries and scheduling service work.
Main Responsibilities:
* Coordinate customer inquiries and schedule service work efficiently
* Contact customers with service offers and manage their expectations effectively
* Proactively chase quotations and assist with technical needs
* Check commercial accuracy, process orders, and send confirmations in a timely manner
* Deal with customer queries and provide support to sales/technicians as needed
Key Requirements:
* Proven experience in a similar role
* Ability to remain calm and resistant to stress
* Strong organizational skills and efficient workload management
* Proactive team player
* Perfect French and English speaker
Benefits:
The successful candidate will be able to work effectively in a fast-paced environment, prioritize tasks, and meet deadlines. A strong understanding of commercial procedures and excellent communication skills are essential for this role.
About the Role:
This is an exciting opportunity for a motivated and organized individual to join our team. If you have a passion for delivering exceptional customer service and are looking for a new challenge, we encourage you to apply.