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Head of marketing & cvc

Düsseldorf
Global Blue
Marketing
Inserat online seit: 12 Mai
Beschreibung

Responsibilities

1. Drive revenue growth through the direct sales and promotion of the GB Marketing portfolio (Digital, Print, Consulting, Brand Visibility), with shared accountability for turnover targets and performance tracking
2. Partner closely with Sales by coaching teams, leading joint customer engagements, and directly managing key marketing clients and priority accounts using a consulting‑led value creation approach
3. Develop and execute standard and ad‑hoc digital campaigns, and manage media and print distribution channels in collaboration with central Media teams
4. Build, manage, and expand strategic partnerships (e.g. shopping malls, associations, tourism and hospitality ecosystems) to unlock new commercial opportunities
5. Manage marketing tools, including the marketing products booking platform, and oversee marketing products, advertising, and promotion budgets with clear governance and reporting
6. Conduct competitive benchmarking and market analysis to inform positioning, offer development, and go‑to‑market strategies
7. Ensure brand guideline consistency across all communications and oversee in‑store sales material updates.
8. Enable Sales and Refunding teams with high‑impact sales decks, training programs, and locally adapted tools, thereby maintaining a consistent training strategy and actively monitoring the marketing offer in market.
9. Proactively lead internal and external communication plans and maintain continuous feedback loops with Product teams to support ongoing improvement and innovation

Main KPI’s

10. Marketing products turnover
11. Value and volume of new marketing product deals signed
12. Adherence to corporate standards with no identified deviations
13. Coverage and performance of digital communications, including number of campaigns, emails sent, open and click‑through rates, and quality and impact of written communications
14. PR effectiveness measured through media coverage, media impressions, and event or activation attendance
15. Number and quality of CVC cases delivered for key customers

Skills & Competencies

16. Strong team player with experience working in international and cross‑cultural environments, ideally with first leadership experience
17. Solid business intelligence skills with advanced Excel proficiency and strong analytical capabilities
18. Strong knowledge of CRM systems, including lead acquisition, nurturing, email marketing, and loyalty programs
19. Excellent presentation skills with the ability to convey complex ideas clearly and persuasively
20. Strong consultative selling skills focused on understanding customer needs and delivering value‑driven solutions
21. Full professional fluency in English required
22. Ability to transform data into actionable insights and compelling narratives

Qualifications and education requirements

23. University degree in Marketing, Business or a similar relevant field or comparable technical qualification
24. Minimum of 5 years of proven success in selling marketing products, ideally within a digital, media, or publishing agency environment, or in marketing consulting
25. Strong experience collaborating with and managing external partners and vendors mandatory
26. Strong hands‑on experience with online media and digital marketing solutions of advantage
27. Strong experience collaborating with and managing external partners and vendors mandatory
28. Demonstrated experience working effectively within a matrix organization of advantage

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