For our Global Business Process Excellence Department, we are looking for a Global Process Owner Sales (f/m/d).
The Global Process Owner (GPO) Sales is responsible for the end-to-end design, governance, and continuous improvement of global sales administration processes. The role ensures standardized, efficient, and scalable processes across regions, enabling operational excellence and supporting commercial teams.
The GPO defines global standards, drives process harmonization, and works closely with regional teams, Finance and Digital to optimize performance, reduce complexity, and support digital transformation.
YOUR NEXT CHALLENGE
1. Define and maintain the group-wide end-to-end Sales process and global minimum standards across all countries
2. Drive process standardization across countries, business lines, and operating units
3. Identify opportunities to simplify and streamline sales administration activities
4. Establish process governance on how to make the sales process work
5. Close collaboration with the Global Process Owners and GBPE Team
6. Reduce country-level process variation while formalizing and controlling necessary local deviations
7. Define and monitor global Sales process KPIs and steering governance (e.g., Dashboards & Meeting cadence)
8. Translate global process standards into system, e.g., CRM/ERP requirements in partnership with Digital
9. Identify automation and digitalization opportunities
10. Rollout / support of process related software tools
11. Drive continuous improvement initiatives to increase efficiency, control, and commercial effectiveness
12. Lead change management & adoption across country Sales organizations through enablement, training, & structured rollout support
13. Define & manage interfaces to other functional processes (e.g., Marketing)
YOUR PROFILE
14. Education/Qualification
Bachelor’s degree (or equivalent experience) in Business, Engineering, Operations, or related field
BPM / Process Mgmt. Certification (e.g., CBPP)
15. Business Competence
Experience managing or participating in complex, cross-functional projects, preferably with exposure to process improvement and change management methodologies
Excellent process knowledge in Order to Cash/Supply Chain
End-to-End Sales & Commercial Process Design
Global Operating Model & Governance Frameworks
CRM & ERP Process Optimization
Pricing Strategy & Commercial Controls
Financial Modeling & Business Case Development
Strategic Stakeholder Management
Executive Communication & Facilitation
Conflict Resolution & Alignment
Change & Transformation Leadership
Structured Problem Solving
Fluent in English, with excellent verbal and written communication skills. Additional language skills are a plus but not required
16. Soft skills
Strong stakeholder management, negotiation, and collaboration skills. Ability to work in multicultural environments and adapt communication styles as needed
Experience working in multinational or matrix organizations
Ability to work effectively with cross-functional teams, fostering trust and cooperation
17. Willingness to travel
OUR OFFER
We are convinced that only those who successfully realize their personal goals can also fully contribute professionally. That's why we offer you attractive benefits, such as:
18. Flexible working time models with up to 50% remote working within Germany
19. 30 vacation days plus additional special vacation days
20. Attractive compensation with profit share/bonus, Christmas, and vacation payment
21. Multiple learning & development options: support of job-related further training, various technical and leadership development programs
22. JobTicket, JobBike and further special conditions and discounts for e.g., gyms
23. Company fitness room, various sports classes, health, and prevention campaigns
24. Individual onboarding with buddy program as well as various networking initiatives (Network of Women, International Network etc.)
25. Modern headquarters next to the river Neckar with ergonomic workplaces and height-adjustable desks
26. Canteen with discounted and healthy meals
27. Bicycle and underground parking with charging stations – for e-bike and car
... and much more.