OverviewShopware is a leading open-source solution for digital commerce. Our flexible and scalable e-commerce platform empowers merchants to succeed globally and provides their customers with a first-class shopping experience. Our success is built on innovation, collaboration, and a strong community. We are looking for talented individuals who share our passion and want to help us shape the future of digital commerce.Your Role as a Solution Architect (m/f/d): As a Solution Architect, you will play a critical role in bridging the gap between our technical products and the needs of our customers. You will focus on delivering technical solutions, creating and implementing strategies, and working closely with customers, developers, and internal teams to ensure successful deployments and integrations. Responsibilities Customer-Facing Technical Engagement: Lead workshops, proof-of-concepts (PoCs), pitches, and onboarding sessions to supply and review technical requirements tailored to customer needs. Collaborate with Sales & Consulting colleagues. Collaborate with product and development teams to refine customer requirements further and ensure technical solutions align with our product capabilities. Deliver tangible assets (presentations, showcases, sales-supporting & technology-enabling materials, etc.) to customers to guide them throughout their journey on the platform. Resolve technical questions and conduct demonstrations to showcase new features and functionalities, including partner solutions. Solution Design & Validation: Validate architecture & extend standard capabilities with new and existing add-ons & partner solutions helping customers achieve full value realization. Validate agency-created technical solutions in customer projects, ensuring they meet business, security and technical best practices. Content Creation & Knowledge Sharing: Create reusable high-quality content such as demo pitches, video tutorials, code samples, and PowerPoint presentations to support customer enablement and internal team training. Contribute to the continuous improvement of our documentation and technical guides to enhance the customer experience. Collaborate with multiple teams within the defined processes. Qualifications Technical Expertise: Several years of hands-on experience with modern software development frameworks such as PHP, Symfony, JavaScript, and Vue.js, along with a strong understanding of Linux environments. E-commerce Knowledge: In-depth technical know-how of e-commerce platforms and experience supporting SaaS and PaaS distribution channels. Knowledge of the Shopware platform is a plus. Consulting & Solution Experience: Proven experience in presales, technical consulting, solution consulting, or similar fields, including creating prototypes and enablement content for diverse audiences. Communication & Collaboration: Excellent communication and presentation skills in both German and English, with the ability to explain complex technical concepts clearly to various stakeholders. Comfortable with direct customer interaction and a strong team player. Educational Background & Work Style: A degree in Computer Science, Business Informatics, or a comparable qualification. A self-driven and proactive work style with the ability to work effectively both independently and within a team environment. What we offer Company Culture: Open culture with flat hierarchies, where individual initiative is encouraged. Employment Contracts: Permanent positions that offer long-term security. Flexibility: Flexible working hours and options for mobile work and full-remote contracts. Equipment: Freedom to choose your preferred work hardware. Onboarding: Well-structured onboarding with support from a personal "buddy". Work Environment: An inspiring environment with dedicated colleagues and a dynamic community. Development Opportunities: Diverse opportunities for personal growth and development. Additional Benefits: Attractive perks such as company pension plans, health programs, and regular team events. You can get a detailed insight on our career page. At Shopware, we believe that diversity is the key to innovative ideas and sustainable success. That’s why we focus on creating an open and inclusive work environment and encourage everyone who wants to contribute to our team to apply – regardless of personal characteristics. Your personal contact for this position is XYZ and is happy to answer any questions you may have! Protecting your personal data is a top priority for us. You can find our applicant information here. Seniority levelMid-Senior level Employment typeFull-time Job functionEngineering and Information TechnologyIndustriesSoftware Development Referrals increase your chances of interviewing at Shopware by 2x Hengelo, Overijssel, Netherlands We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr