Do you love solving tech problems and helping people? Are you curious about starting your IT career in a global cloud-based SaaS company? Do you want to gain your first real work experience in IT and work with people from different backgrounds to solve their practical IT challenges?Then this opportunity could be for you Join our team in Karlsruhe and grow your IT experience with us.About The RoleWe're looking for an open minded and curious person to join our IT Support team as (junior) IT Support. The position is on-site in our Karlsruhe office, part time, between 25- 30% weekly, meaning 10-12 hours a week. This is a great opportunity if you're just starting out in IT and want to build experience and your skills in a hands-on, supportive environment.At the office in Karlsruhe today, we are between people and you'll be helping your colleagues at the office with everyday tech issues — like setting up computers, fixing problems, and making sure everyone's tools are working properly. No advanced experience is required for this position, just a good attitude, a willingness to learn, and basic tech knowledge.What You'll DoHelp set up and install laptops, monitors, and other office equipmentAssist with simple technical problems like password resets or printer issuesRespond to support requests from staff and follow up when neededKeep track of equipment and help with basic inventory tasksLearn to manage user accounts and access with help from the IT teamSupport new hires by preparing their computers and toolsHelp keep the IT workspace organized and running smoothlyWhat We're Looking ForA general interest in IT and technologyBasic knowledge of computers and common software like Windows and Microsoft OfficeFriendly attitude and clear communication — you'll be working with different kinds of people from different functions in the companyWillingness to ask questions and learn from othersDependable and organizedNice To Have (but Not Required)Experience related to IT or techFamiliarity with Office 365, Teams, or Google WorkspaceComfortable working with both Windows and Mac (training will be provided)Who you are?We are looking for a part- time employee, approximately 10-12 hours a week at our office in Karlsruhe.We are open for different types of employment, depending on your situation: Werkstudent, Mini-Job or Part-timeThe role requires on-site presence in our office in Karlsruhe Durlach, no remote work possibleOur Recruitment ProcessScreening call with Talent Acquisition PartnerFirst interview with our Manager for IT-supportSecond Interview with CIOAbout TactonTacton is a global SaaS leader in CPQ (Configure, Price, Quote), empowering manufacturers to streamline complex sales processes and drive growth. Headquartered in Stockholm with offices in Chicago, Karlsruhe, and Warsaw, we're a 220-person team on an exciting growth journey. Recognized by Gartner as a market leader, our technology helps global manufacturers solve real-world configuration challenges and stay competitive in a rapidly changing world. Learn more at Tacton is a leading SaaS company within CPQ and Design Automation making sales simple for complex products.