About us
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Technical Delegate / Flying Doctor (m/f/d)
Field-based | Stuttgart, Bamberg, Kaiserslautern | Full-time | Hybrid
We’re looking for an experienced automotive diagnostic specialist to support dealerships and repairers with
complex vehicle issues
.
You’ll be the escalation point when others can’t fix it — helping reduce downtime and deliver
first-time-right repairs
.
Tasks
What you’ll do
Support dealerships and repairers
on-site and remotely
Diagnose and resolve
complex electrical, electronic, and drivability faults
Use OEM tools (e.g.
wiTECH, DiagBOX
) for diagnostics, flashing, and parameterization
Identify
root causes
using wiring diagrams and technical documentation
Support both
individual cases and wider technical issues across fleets
Create clear
technical reports and case updates
Coach technicians and provide
hands-on guidance
Feed recurring issues into continuous improvement
Profile
What you bring
Strong experience in
automotive diagnostics / technical support / workshop or field service
Proven ability to fix
complex electrical/electronic faults
Hands-on use of
OEM diagnostic tools
Confidence reading
wiring diagrams and technical documentation
Experience working with workshops, engineering, or technical teams
Ability to support and guide technicians
Preferred
: experience in field-based or multi-site support, multi-brand exposure with an OEM/importer technical support background
Technical knowledge
Modern vehicle systems:
powertrain, ADAS, body electronics
Networks:
CAN / LIN / FlexRay
Diagnostic methods:
root cause analysis, guided diagnostics, flashing
Language
Working proficiency xniyctf in German/English required (written and spoken)
We offer
What we offer
Hybrid working (field + home office)
31 days paid time off
Pension, health & wellness programs
Urban Sports Club subsidy
Development opportunities
Company car+fuel card
Laptop
Mobile phone
Great opportunities for future development internal within MSX International
Additional contact details
About MSX
MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations across
80+ countries
.