We are among the world's leading providers of logistics solutions for the chemical, mineral oil, gas, and food industries, based on our core competencies. As a family business, we stand behind each and every one of our 3,800 employees worldwide. Their skills, commitment, and expertise are the foundation that allows us to always go a step further and consistently deliver the best solutions to our customers. Make something special out of your skills too.
For our BL Intermodal & Road, we are looking for an
Operational Performance Manager (m/f/d)
at our Dormagen or Rotterdam location, someone who embodies what all our employees have in common: always going one step further.
Your Responsibilities
* Monitor transport orders to identify underperforming shipments, lanes, or customer orders, and initiate clarification with the responsible Order Owner
* Ensure accuracy of booked costs, extra charges, lump sums, and additional income
* Continuously review and ensure readiness of revenue/cost entries for invoicing in the Transport Management System
* Oversee the issuance of invoices and credit notes, and coordinate corrective actions with the Billing & Invoicing team
* Manage internal settlements and resolve incorrect or duplicate charges within the HOYER organization
* Analyze non-billable costs, assess root causes, and collaborate with Operations and Sales to implement corrective measures
* Regularly review deferred income to identify unnecessary delays or risks
* Support month-end closing procedures, including write-offs and cost adjustments
* Conduct regular and ad-hoc data analyses to support operational and financial decision-making
Your Expertise
* Bachelor's degree or completed vocational training in logistics
* Initial professional experience in a similar role or within the field of operational performance
* Relevant experience in logistics services would be beneficial
* Relevant experience in operational controlling would be beneficial
* Strong problem-solving skills and analytical mindset
* High level of flexibility, efficiency, and self-motivation
* Excellent communication skills and a hands-on mentality
* Fluent in both German and English, written and spoken
Benefits
* Secure workplace
* Highest safety standards
* Challenging and independent areas of responsibility
* Appreciative and team-oriented corporate culture
* Personnel development that promotes training and further education
* Company restaurant
* Company pension scheme
* Attractive employee benefits
* Leased bicycle scheme
Make more possible
Piyathip Kaewta looks forward to receiving your application, including the reference number: BLR2025-13