Job Title: IT Desktop Support Technician
Job Type & Location: Onsite | 10 days-Project
We are seeking an experienced and proactive EUC IT Desktop Support Technician to provide comprehensive field support for IT infrastructure, including troubleshooting hardware, software, and OS issues. This role requires strong technical skills, excellent customer service, and the ability to work independently or as part of a team. They need a technician for 10 days (full day at the customer location for Normal business hours) tentatively starting from the first week of June. Minimum 3 years of hands-on experience in IT infrastructure field support.
Proficient in desktop/laptop/printer/peripherals troubleshooting and break/fix support.
Solid understanding of Windows OS (administration), and basic knowledge of MAC/Linux OS.
Familiar with LAN/WAN concepts and smart hands support activities.
Capable of supporting and replacing peripheral/networking hardware including:
Monitors, keyboards, mice, printers, fax machines, scanners.
Associate degree in Electronics, CompTIA A+, and OEM certifications (Dell, Toshiba, Lenovo, etc.).
The required skill set includes Desktop Support, End-User Computing (EUC), and Laptop Imaging.