LOCATION: Bremen
TASKS AND RESPONSIBILITIES:
* Manage the portfolio of projects, tasks, and incidents in the area of IT Infrastructure
* Manage the portfolio of IT Assets in the IT Infrastructure (commercial, technical)
* Provide, organize and ensure service delivery and business continuity to IGELs business departments
* Provide guidance and leadership to the team
* Work closely within IGELs management team
* Develop skills of individual team members
* Conduct hiring interviews and performance appraisals
* Strongly contribute to IGELs end-to-end business process optimization in collaboration with IGELs business departments
* Initiate, plan and deliver projects in the areas of IT Infrastructure and IT Asset Management (Infrastructure part)
* Recommend and advocate industry trends, best practices and future-proof architecture for IT Infrastructure
* Execute escalation / coordination of major incidents
* Manage the development of IT Management as team
* Involve, contract and manage external service providers based on SLAs and budgets
* Work closely with executive management on critical issues and organizational policies
EXPERIENCE AND QUALIFICATIONS:
* Bachelor's / Master's degree in business informatics, computer science or comparable subject or comparable experience with conceptual strength and above-average comprehension
* 15+ years professional experience and 10+ years management responsibility
* Strategic ability to guide the area of IT Infrastructure within IGELs overall business context
* Extensive expertise in IT Infrastructure
* Extensive experience in ITIL and ITIL based processes, process design, system management and project execution
* Proven track record of in time & in budget delivery of technical transformation projects
* Strong communication skills, fluent oral and written English