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Enterprise relationship manager dach

Berlin
Sharpist GmbH
Relationship Manager
Inserat online seit: 17 Juni
Beschreibung

As an Enterprise Relationship Manager (f/m/x), you will have a true impact in changing how companies train and develop the next generation of employees across the globe. You will play a key role contributing to our go-to-market strategy, and you will primarily be responsible for growing key accounts. You do this supporting their strategic initiatives and employee development initiatives by using Sharpist's unique approach primed with digital coaching cemented by a strong learner experience fuelled by our Sharpist app. This means you get to work with some of the most exciting brands in DACH and globally, including names such as IKEA, LVMH or GetYourGuide. ActivitiesIn your role you will be the "face" to the customer and coordinate client related requests if needed. Your role is versatile and will focus on 1. Account Management and growth (70%), 2. Project management and coordination to ensure customer satisfaction beyond expectations (30%). You excel in forecast accuracy and dedicated follow up skills that allow for nothing to fall through the cracks. You'll use your business acumen & consultative mindset to identify areas where our digital coaching solution can help our clients reach their goalsWithin 1 month, you will…Have a successful onboarding and get to know your key stakeholdersUnderstand the core value Sharpist provides to business customers and learnersWithin 1 quarter, you will…Understand your territory and build a territory plan in line with your sales targetIdentify strategic growth opportunities to support existing clients reach their goalsMeet with senior-level executives to demonstrate the value of our productWithin 1 year, you will…Significantly contribute to our enterprise segment growthCreate trust and cement long-term relationships Grow revenue by identifying customers' needs, implementing strategic initiatives to support themAnd then, what's next?Develop and lead our Enterprise Account Management initiatives Continue helping our customers and create your own growth journey RequirementsPrimary qualifications3+ years in Account Management or Sales on an enterprise level Native-level German (C1+) and fluent EnglishYou can evidence (previous) target attainment and growing an existing client portfolioWillingness to travel if needed (up to 25%)You work with AI agents daily.Preferred qualificationsExperience with Tech/SaaS and L&D/HR industry is a huge plusGreat presentation skills along with high confidence when engaging with decision-makersA positive & engaged approach to working collaboratively with internal colleagues and external partnersInspired by working in a constantly changing and evolving work environment where growth is non-stop Application ProcessHR InterviewHiring Manager InterviewCaseCulture & Team Fit Interview

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