The Added Value Services organization will combine Digital, remote support, advisory and training to create a new business.The EMEA CS product management and commercialization is the key element of the CS technical solutions.As a member of the Added Service Value, S/He is expected to be team player in the continual improvement of the service.S/He needs to be an active player to propose standardization and implementation of across the Customer Service EMEA team.We OfferWe offer:Career DevelopmentCompetitive Compensation And BenefitsPay TransparencyGlobal OpportunitiesLearn More Here:About DematicDematic is a global leader in intelligent intralogistics and material handling solutions. With a rich history of innovation and a commitment to excellence, we provide cutting-edge technology and expertise to optimize our clients' supply chains. We offer an inclusive and collaborative work environment where employees can thrive and make a meaningful impact.Tasks And QualificationsYour Tasks and Responsibilities:Prepare all the elements to commercialize new technical solutions, software and products.Drive and follow EMEA Commercialization service KI´s & KPI´sCS product management from development, operation, obsolescence to sunsetting, supporting sustaining engineering.Service bulletin creation and distribution, internally and external. Manage internal and external information flowNew, internal / external Software for CS, specify, evaluate, test, purchase and support implementation.Participate in business case development.Management of the Added Value Service continual improvement of his scopeYour QualificationAt least 5 - 8 years' experience in similar role (Product management, Service Management, Consultance, ….)Degree/MBA qualified or similar level of qualificationDemonstrable track record in managing sizeable indirect workforce cross countries.Health and Safety awarenessDigital & Analytics products and servicesMaintenance proceduresProject Management approachCosting and pricing methodologiesLeadership and Team SkillsGood communication skills – must be able to influenceHigh stress toleranceResults orientationAnalytical ability in problem solvingCreativityAbility to AnalyzeCustomer FocusSituation SensitivityTeam Player, who is supportive and collaborative