Patrique Mercier Recruitment JP is seeking a German Speaking Help Desk Specialist to join a leading media streaming platform in Athens, Greece. This role provides a unique opportunity to work at the forefront of media technology while delivering exceptional support to users. Position Overview: As a Help Desk Specialist, you will assist German-speaking customers with their inquiries and technical issues related to media streaming services. Deliver outstanding customer support via phone, email, and chat for media streaming services.
Stay updated on the latest media streaming technologies and best practices.
Contribute feedback and ideas to improve customer service processes.
Fluency in German and English, with excellent verbal and written communication skills.
Experience in customer service or help desk roles is highly desirable.
Familiarity with media streaming platforms is an advantage.
Benefits
~ Private Health Insurance
~ Performance Bonus
~Fully Paid Relocation Package ( flight, transfer and hotel )