About Our Organization
Proximus Luxembourg is a leading ICT and telecoms provider addressing residential and business markets.
The company has almost 750 employees who share a passion for digital technology, openness, and innovation.
Proximus Luxembourg contributes to the acceleration of Luxembourg's digitalisation through the development of connectivity, resilient infrastructures, and innovative technologies.
We are part of the Proximus group, operating in the Belgian and international markets.
Your Mission
We are looking for a Security Delivery Manager to create, define, support, and develop security activities and processes related to Managed Security Services.
This role involves assessing customer feedback and improving procedures to ensure great service is provided at all times.
Your Responsibilities:
* You will be the security interface between customers and our organization.
* You will work closely with SOC Managers, Project Managers, and other teams.
* You will review and improve KPIs in accordance with services needs.
* You will consolidate and communicate periodic reports to customers.
* You will manage, answer, and transmit security requests and needs within our organization.
* You will support the implementation of security controls.
Your Profile:
Qualifications:
* A bachelor degree in IT security or related fields is required.
* Proven experience (3 – 5 years) in IT security, security management, telecoms, and Cybersecurity topics is necessary.
* You must have knowledge of hardware/software systems and security infrastructure.
* You should have knowledge of security governance activities such as ISO/IEC 27000 and NIST.
* Certifications such as ISO/IEC 27001:2005 Lead Implementer, ISO/IEC 27005:2011 Risk Manager, and ITILv3 are an asset.
* Fluency in English and French is essential.
Competencies:
* You should be a team player, customer-, solution- and improvement-minded.
* You should have a service and customer-centric mindset.
* You should possess strong analytical and problem-solving skills.
* You should be able to work autonomously with minimal supervision.
* You should demonstrate Service Delivery managerial skills, able to lead projects and cooperate with other IT and business functions.
Our Offer:
We offer a professional and stimulating work environment in the ICT and telecom sector.
Multiple career opportunities exist within our group at national and international level, cutting-edge training in new technologies, and a wealth of recognized expertise.
An attractive salary package and many benefits are available.
We value diversity and believe that each individual brings a unique richness to our teams.