Ihre Aufgaben:
* Conduct and document research activities in our research repository, ensuring thorough insights into user needs and pain points
* Preparation and leading workshops focused on functional framing, ideation, and co-design with the relevant stakeholders
* Implementation of appropriate research methods such as on-site observations, interviews, user tests, surveys, and literature reviews to gather feedback throughout the project
* Develop detailed personas and experience maps based on user research and data analysis
* Definition of the most effective interaction models for the product and evaluate their success through user testing and measurable KPIs
* Analyze business processes and user cases, define user journeys, and recommend improvements for existing pathways
* Produce storyboards, user flows, process flows, and sitemaps to communicate interaction and design ideas effectively
Ihre Qualifikationen:
* Expertise in design thinking in context of agile projects
* Expertise of qualitative and quantitative research methods
* Experience with interaction design and information architecture
* Ability to create lo-fidelity wireframes in Figma and user flows
* Attention to details and works delivered in high standard
* Proficient in design software (Figma) as well as presentation software (PowerPoint, Miro)
* Ability to use a design system in Figma is advantageous
* Ability to use the research tool Condens is advantageous
Ihre Vorteile:
* You will work in an international environment